As CSK expands, we are seeking a service coordinator to join our growing service team. As the Service Coordinator you will play a crucial role in ensuring the smooth operation of the maintenance, service, and repair of specialised medical-grade refrigeration equipment.
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Key responsibilities
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- Scheduling our refrigeration mechanics for service and repairs work
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- Reviewing reports and forwarding them to our customers in a timely manner
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- Preparing quotations for service and repair work
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- Invoicing
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- Develop and maintain strong working relationships with external stakeholders and clients
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- Take ownership of responsibilities and actively contribute to achieving business performance goals, meeting delivery timeframes, and ensuring customer satisfaction
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About you
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- Strong customer service skills,
with excellent written and verbal communication
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- Proven experience in a customer service and/or administrative role
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- Solid organizational and multi-tasking skills
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- Proficient computer literacy, including proficiency in Outlook, Excel, and electronic job management systems like simPRO or similar
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- Ability to work effectively independently and within a team
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- A friendly customer focused attitude
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- Reliable, punctual and hardworking
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- A friendly and supportive office environment
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- Ongoing training and development
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- Early finish each Friday
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About us
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CSK Group is a leading Australian manufacturer, supplying and servicing medical and scientific equipment.
📌 Service Coordinator (Queensland)
🏢 CSK Group
📍 Queensland
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