Own the account-level plan and roadmap, aligning the agency's services to each client's objectives, e-commerce goals and KPIs

Act as the agency point of contact for clients, building trust through proactive communication and value-driven insights

Translate client requests and commercial goals into clear, actionable briefs for specialist teams

Guide, brief and pressure-test plans across agency disciplines

Oversee end-to-end delivery across accounts, coordinating specialist teams so work is briefed, on time and to scope

Take ownership of account revenue and retention targets, working with discipline leads on recommendations to grow accounts

Prepare and present regular weekly and monthly reports summarising progress, insights and takeaways

Proactively identify barriers to growth, including website UX, checkout flow, offer competitiveness and creative fatigue

Track account budgets and progress against agreed KPIs and commercial goals

Collaborate with creative, strategy and specialist teams to ensure outputs meet the brief and client objectives

Requirements

3+ years in account management and performance marketing, digital advertising, or a similar role within a digital agency

Robust track record of managing successful digital advertising campaigns across Google Ads, Meta Ads, TikTok Ads, and Pinterest Ads

Strong analytical skills to extract insights and optimise campaign performance

Excellent communication, presentation, and client management skills,



with experience engaging senior stakeholders

Critical and creative thinking with problem-solving skills

Comfortable juggling multiple accounts in a fast-paced environment

Strong understanding of the e-commerce landscape and performance strategies

Alignment with core company values

Relevant certifications (Google Ads, Meta Blueprint) are a plus but not essential

Core Competencies Demonstrates expertise in account management and performance marketing, with a solid focus on digital advertising strategies and e-commerce objectives. Capable of delivering actionable insights and managing multiple accounts while ensuring alignment with client goals and KPIs.

Highest-signal resume keywords

Account Management

Digital Advertising Campaigns

Analytical Skills

Client Management

E-Commerce Strategies

ATS Optimization Keywords Hard Skills

Google Ads

Meta Ads

TikTok Ads

Pinterest Ads

Campaign Performance Optimization

Budget Tracking

KPI Management

Actionable Briefs

Proactive Communication

Performance Marketing

Soft Skills

Excellent Communication

Presentation Skills

Critical Thinking

Creative Problem-Solving

Time Management

Certifications & Qualifications

Google Ads

Meta Blueprint

Industry Keywords

E-Commerce

Digital Agency

Account Revenue

Client Objectives

Stakeholder Engagement

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📌 Account Manager (Sydney)
🏢 Jobtailor
📍 Sydney