As Café Manager, you'll be responsible for leading, motivating and managing the FOH team, running busy daily service efficiently, staff rostering, training and performance management, maintaining a high standard of customer service, ensuring the café is clean, organised and presentation-ready, handling customer feedback professionally, working closely with the owners to improve systems, service and profitability, and jumping on the floor, POS or coffee when required. Key responsibilities
Leading, motivating and managing the FOH team Running busy daily service efficiently Staff rostering, training and performance management Maintaining a high standard of customer service Ensuring the café is clean, organised and presentation-ready Handling customer feedback professionally Working closely with the owners to improve systems, service and profitability Jumping on the floor,
POS or coffee when required About you
Excellent leadership and communication skills Confident and fast using POS systems — Square experience is a big advantage Solid understanding of busy café operations Barista/coffee knowledge highly regarded Excellent organisation and problem-solving skills Ability to manage and motivate a team Reliable, punctual and professional A positive, energetic personality with a genuine love for hospitality Attractive salary/package for the right candidate Supportive owners who are actively involved in the business Opportunity to have a real impact on the operation Great team and strong local customer base