Job Description

Field Service Technician - Electrical or Mechanical Rapid Doors

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Remax Doors is a progressive and fast-paced company delivering doorway solutions that enhance business productivity and profitability. We design, manufacture, install, and service a range of door systems for traffic and energy control in almost every type of building. Next time you see a double-acting door at the back of a supermarket or a high-speed roll-up door, check the logo—it's likely to be one of ours!

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Responsibilities and Duties

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Installations

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Install Rapid Doors, Sectional Doors, Impact Swing Doors Roller Shutters, and Strip Screens across all territories.

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Travel as required for onsite works, including extended stays away from home.

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Oversee onsite project management, including labor, parts, and materials.

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Service

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Provide technical support and onsite response for service calls, breakdowns, and repairs across NSW

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Conduct scheduled preventative maintenance on Rapid Doors and other equipment as needed.

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Attend sites, complete inductions, sign in, and follow all documented service procedures.

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Ensure accurate reporting and follow-up after maintenance work.

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Be available for on-call service work as required.

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Site Assessment

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Support the project team with technical expertise and solution design.

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Conduct pre-site evaluations, including taking measurements, photographs, and providing professional advice for installations and service work.

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Service Team Support

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Assist in service ticket closure, including reports, labor/parts entry, and invoicing.





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Estimate and quote remedial work for door installations, including follow-ups and sales order creation.

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Provide technical phone support to clients, technicians, and distributors.

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NSW Operations Support

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Support NSW operations with:

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Unpacking crates and organizing materials.

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Recycling materials and managing waste disposal.

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Restocking parts containers and racks.

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Maintaining service vehicle operational status.

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Managing site consumables and tools.

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Production Support

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Assist with the assembly and production of all products as required.

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Follow established work systems and company policies.

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Housekeeping & Safety Compliance

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Maintain cleanliness and organization of production areas and storage spaces.

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Follow proper lock-up procedures to secure vehicles and workspaces.

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Ensure full compliance with company health and safety policies and procedure

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Required Skills:

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Competence use of power and hand tools

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Thorough working knowledge of mechanical principles.

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Working knowledge of electrical systems

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Skill in examining and re-engineering operations and procedures.

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Work requires professional verbal communication and interpersonal skills.

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Work requires willingness to work a flexible schedule and travel

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This is an opportunity to join a growing organisation with a excellent culture and a 'family comes first' approach to work-life balance. A rewarding career path with experienced mentors awaits the successful and motivated candidate.

📌 Field Service Technician - Electrical or Mechanical Rapid Doors (New South Wales)
🏢 Remax Doors
📍 New South Wales