The Wait Staff position is responsible for delivering warm, professional and memorable dining experiences to every guest at Argyle House Camden. The successful applicant will have previous hospitality experience, a positive attitude and the confidence to work in a busy premium restaurant and functions environment. This role requires strong attention to detail, excellent communication and a genuine desire to provide outstanding service.
Key responsibilities
- Welcome guests warmly and professionally, escort guests to their tables and assist with seating where required.
- Provide attentive, friendly and knowledgeable service throughout the guest experience.
- Explain menus, daily specials, steak selections, beverages and function packages.
- Respond to guest questions and requests promptly and anticipate guest needs without being intrusive.
- Handle guest concerns professionally and refer serious matters to the Duty Manager.
- Take accurate food and beverage orders and enter orders correctly through the venue's point-of-sale system.
- Serve food and beverages according to Argyle House service standards and check meals before delivery to the table.
- Monitor tables throughout service and ensure drinks, cutlery and condiments are replenished.
- Clear and reset tables efficiently and present and process guest accounts accurately.
- Prepare the restaurant, private dining room, balcony and function spaces before service, including table settings, polishing glassware and folding napkins.
About you
- Previous restaurant, bar, functions or hospitality experience.
- Current NSW RSA certificate.
- Availability to work evenings and weekends.
- Strong communication and customer service skills.
- Ability to work calmly and efficiently during busy services.
- Excellent personal presentation and hygiene.
- Reliability, punctuality and a robust work ethic.
- Ability to stand and move for extended periods and safely carry plates, trays and beverages.
- Australian working rights appropriate to the position.
About us
Argyle House Camden is a premium restaurant and events venue offering competitive rates for experienced wait staff, monthly performance-based staff competitions with prizes, a supportive and professional team environment, regular shifts in a premium restaurant and events venue, training and opportunities for professional development, and opportunities to grow within the hospitality group.