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MAAP is looking for an Operations Coordinator to join our global Operations team at our Port Melbourne HQ. This is a hands-on role for someone who enjoys the operational rhythm of a growing global business, is strong on detail and process, and knows how to keep things moving when priorities shift.

MAAP is looking for an

Operations Coordinator

to join our global Operations team at our Port Melbourne HQ.

Working closely with our Operations & Logistics Manager, you'll help keep product moving smoothly across MAAP's global network - from inbound shipments and inventory management through to 3PL performance and customer fulfilment. You'll work across Production, Planning, E-commerce, Wholesale, Retail, Customer Service, Finance and Tech, as well as with our external logistics and warehouse partners.

This is a hands-on role for someone who enjoys the operational rhythm of a growing global business, is strong on detail and process, and knows how to keep things moving when priorities shift.

What you'll do You'll be responsible for a broad mix of operational activity, including:

Coordinating inbound shipments and maintaining accurate product and SKU data across our WMS and ERP

Tracking shipments, inventory movements and product availability

Acting as a key day-to-day contact for our global 3PL partners

Monitoring 3PL performance, including SLAs, inventory accuracy and processing times

Maintaining accurate inventory records and managing stock adjustments, transfers and reverse logistics

Working with our warehouse partners to ensure customer, wholesale and retail orders are fulfilled on time

Investigating delays, inventory discrepancies and system issues, escalating where required

Supporting stocktakes, cycle counts, month-end reporting and inventory audits

Maintaining regular operational and 3PL reporting.

What we're looking for You're organised, commercially minded and comfortable taking ownership.



You enjoy solving problems, working across multiple stakeholders and getting the detail right without losing sight of the bigger picture.

Ideally, you'll bring:

3-5 years' experience

across operations, inventory management, stock control, logistics, warehousing or 3PL management

Experience working with multiple suppliers, warehouses or logistics partners, ideally within a global business

Exposure to

omnichannel distribution

across e-commerce, wholesale and retail

Experience using

ERP and WMS platforms

— NetSuite experience would be highly regarded

Strong analytical and problem-solving skills

Excellent organisation and attention to detail

Confidence communicating with internal teams and external partners

A proactive approach — you're comfortable taking initiative rather than waiting for the next task

The ability to work at pace and adapt as priorities evolve.

An interest in cycling, fashion or apparel is a bonus, but it's not essential.

About MAAP Born in Melbourne in 2014, MAAP is a premium cycling apparel brand built around the intersection of

design, performance and cycling culture .

We're a global team united by a shared ambition to propel cycling forward. We value authenticity, creativity, performance and community, and we want people to have the space and ownership to do their best work.

Title: Location: Department: Operations Coordinator Melbourne Operations

In late 2021, we made the move into our brand recent open-plan office in Port Melbourne. Featuring all the amenities you know and love from an indoor cycle training gym to a full kitchen set-up… not to mention our barista-style coffee machine and proximity to local breweries and distilleries.

PERKS

Collaborative Environment

Team Rides

Social Gatherings

Flexible Working

Collaborative Environment

At MAAP we believe a collaborative environment leads to better ideas and allows us to actuate our ethos of propelling cycling forward. Working together is a key part of our culture and we'd love to work with like-minded individuals who live for the bike.

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📌 Operations Coordinator (Port Phillip City)
🏢 MAAP
📍 Port Phillip City