About the role: We are seeking an enthusiastic and motivated Administration officer to join our beautiful Wagga Wagga office with 40+ employees on site. Working with a national administration team to support business functions.This is a full time position working Monday – Friday.
Your Duties:
Managing Incoming telephone enquiries
Managing bookings and rescheduling for NDIS services
Front of house duties for the office, greeting clients & customers
Allocating current referrals to appropriate clinicians based on experience, location and skill set
Ownership of site presentation, cleanliness and events preparation
Completing site audits as required
Creating and updating electronic records for existing clients
Assisting with reporting as required
Other additional administration duties as required
Role requirements:
Administration and/or reception experience (desired, but not essential)
Previous Health knowledge (desired, but not essential)
Focus on providing exceptional customer service
Exceptional communication skills with internal & external stakeholders
Exceptional attention to detail, organisational and time management skills
Ability to work effectively as part of a team
Willing to undergo a National Police Check
Hold a or be willing to obtain Working with Children or Vulnerable Person check
We also provide:
Equipment and resources including a laptop, mobile phone, complete workstation setup and access to an extensive range of online assessments, subscriptions, templates and tools.
Multi-disciplinary team approach working with Behaviour Support Practitioners, Psychologists, Occupational Therapists, Speech Pathologists & Dietitians
Intensive induction program , run by our supportive Strategy and Performance team, to ensure that you are the best that you can be.
Opportunities for career progression and advancement
due to our priority to promote from within first.
Strong and positive reputationwithin our industry , so you can work for a provider that you can be proud of.
The ORS Group is a multicultural, diverse, supportive and flexible employer, specifically encouraging applications from Aboriginal and Torres Strait Islander Australians, people from culturally diverse backgrounds, working parents, LGBQT+ and people with disabilities for positions within our company.