Job Description

My Dental Team is a well-established practice in which we have been delivering quality care and creating beautiful smiles to the region for the last 10 years. We aim to provide a relaxing and comfortable environment for our patients and their families and are committed to providing exceptional patient care with a positive work culture.

n

We are seeking a highly motivated Administration Healthcare Assistant to join our team. This is a full-time position, and we are looking for someone who is passionate about delivering excellent service and thrives in a fast-paced environment.

n

Key Responsibilities:

n

Manage appointments

n

Answer phone calls, sending and receiving emails

n

Co-ordinate patient scheduling and appointment reminders

n

Ensure accurate patient record keeping and data entry

n

Handle patient correspondence from external providers

n

Provide excellent customer service to patients and families

n

Maintain patient confidentiality and privacy at all times

n

Assist with billing and payment options

n

Perform general administrative tasks such as filing and scanning

n





Maintain stock levels and order office supplies as needed

n

Responsible for weekly banking and reconciling end of day accounts

n

Assist with sterilisation of instruments when required (full training provided)

n

Our Ideal Candidate Will Have:

n

A high level of initiative and motivation

n

Professional presentation, reliability, and a solid work ethic

n

Excellent time management skills and ability to prioritise tasks

n

Strong communication and interpersonal skills

n

A team-oriented attitude with a positive approach to work

n

Flexible availability, able to work between 7:30 AM to 6:30 PM, Monday to Friday

n

Exceptional phone etiquette and a friendly demeanor

n

High level of computer literacy

n

Ability to build rapport with patients and their families

n

This role is ideal for someone who is committed to excellence in their work, has a vibrant personality, pays attention to detail, and is looking for a long-term opportunity in a supportive environment.

📌 Administration Healthcare Assistant (Wollongong)
🏢 My Dental Team
📍 Wollongong