Problem, Knowledge & Event Manager (ITIL/SIAM) (Canberra)

Problem, Knowledge & Event Manager (ITIL/SIAM) (Canberra)

24 Sep
|
Leidos
|
Canberra

24 Sep

Leidos

Canberra

Leidos Australia is seeking a Problem, Knowledge & Event Coordinator to deliver ITIL 4 compliant services within a SIAM shared-resource model. You will oversee Problem, Knowledge and Event Management practices, align with customer policies, and drive continual service improvement.

You will collaborate with technical teams and vendors, develop playbooks and SOPs, and ensure reporting and data quality support decision-making across the service portfolio.

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📌 Problem, Knowledge & Event Manager (ITIL/SIAM) (Canberra)
🏢 Leidos
📍 Canberra

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