Job Description

Clinic Nurse / Patient Coordinator (RN or EN) / Plastic Surgery

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Patient Coordinator / Clinic Nurse (RN or EN)

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Administration and Patient Interaction Throughout the Patient Journey

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- Established Plastic Surgery Practice (4 Surgeons)
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- Brisbane CBD
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- Registered Nurse or Enrolled Nurse (we also open to non-nurse candidates)
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- 9-Month fixed Term Parental Leave Cover (with real potential to extend in to permanent role)
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- Full Time or we are open to Part Time (minimum 4 days per week)
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- Enjoy work-life-balance working a 9-day fortnight
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- Experience in plastic surgery, cosmetic, or aesthetic nursing (is essential)
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- Pay is above Awards and will be discussed / agreed, based on experience
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- Immediate start is available
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Not a RN or EN? - We are open to receiving applications from candidates with solid experienced working in administration in a Plastic Surgery Practice.

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About Our Role

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This is an prospect to bring your background in the cosmetic surgery /plastic surgery industry into a combined clinical and administrative role. The mix of tasks on offer will ensure you are situated at the centre of the patient journey and really make a difference to the experience and lives of our patients.

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The Patient Coordinator is an essential part of our practice andmanages aesthetic and medical enquiries from first contact through to surgery, both in rooms and via tele-health.

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Providing support to our 4 surgeons including; pre-qualification, consultations, quoting, bookings and follow-up.

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As a Registered Nurse, or Enrolled Nurse, the Patient Coordinator also completes nurse consultations, assists surgeons with minor procedures and injectable set-up, participates in an on-call roster and supports patient aftercare alongside the clinic nursing team.

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Duties and responsibilities will be modified for candidates without RN / EN qualifications

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A Typical Day in Our Busy Plastic Surgery Practice

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- Managing new patient enquiries and pre-qualification calls across phone, email, SMS and website
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- Booking consultations and surgeries, and taking associated payments/deposits
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- Completing initial and second nurse tele-health consultations for cosmetic surgery patients
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- Assisting with in-rooms and tele-health consultations, and reviewing readiness questionnaire outcomes with surgeons
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- Assisting surgeons with minor procedure and injectable set-up as required
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- Post-operative follow-up calls and patient aftercare
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- Preparing quotes, referral correspondence and related pateint documentation
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- Maintaining accurate patient records in our practice systems
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Our Ideal Candidate Will:

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- Hold current AHPRA registration as a Registered Nurse
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- Have experience in plastic surgery, cosmetic, or aesthetic nursing (essential)
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- Be comfortable with tele-health consultations and remote patient coordination
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- Demonstrate solid CRM/pipeline experience (HubSpot exposure highly regarded)
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- Display a confident, warm style when communicating with patients
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- Be willing to work across combined clinical and administrative duties
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- Reveal a history of exceptional organisational skills and meticulous attention to detail
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- Be available and willing to participate in an on-call roster
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Why Choose Us?

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Our Practice is a well established, patient-centred specialist plastic surgery practice with a reputation for long-term, high-quality care. The Patient Coordinator works closely with our surgical and clinical teams, offering a varied and clinically interesting caseload including cosmetic and reconstructive plastic surgery.

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Summary of Our Offer

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Security: Fixed-term contract, parental leave cover 9 months. Possibility to convert to permanent contract

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Hours: 9 day fortnight available, we are also open to 4 days per week (part time).

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Location: Brisbane CBD - QLD

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On-call: Monthly rotation, one week per rotation. Managing post operative patients outside hours.

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Rate of Pay: Above Awards and will be discussed / agreed based on experience

📌 Clinic Nurse / Patient Coordinator (RN or EN) / Plastic Surgery (Queensland)
🏢 Boots & All Consulting
📍 Queensland