Job Description

MobReady are a socially inclusive, Supply Nation certified, Aboriginal owned Group Training Organisation with a commitment to connecting our Mob with a sustainable career through trainee & apprentice opportunities across NSW & ACT. As an Aboriginal organisation, we understand the importance of providing mentoring & support as you kickstart your new journey.

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Identified Call Centre Manager

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We're actively looking for Mob wanting to join a leading corporate in their brand new Mob-specific call centre!

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You'll lead the implementation of a brand new team, while working closely with the existing call centres.

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Responsibilities include:

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- Hiring, training and leading a team of 15
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- Ongoing coaching and mentoring of team
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- Providing cultural guidance and advice to the broader team
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- Support with RAP deliverables
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- Hybrid Prospect based in either Olympic Park or Gosford
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- 6-week rotating roster
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Criteria

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- Aboriginal or Torres Strait Islander (Confirmation required)
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- Pass a Police check
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- Management experience in a similar environment or retail, customer service or corporate environment
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- Full availability
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Benefits Include

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- $80-$100K Salary
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- Shift Allowances
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- Performance Incentive Plan
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- Up to 50% off brand products including Hire cars, travel, resorts etc
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- Extensive training
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- Hybrid working
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This is a targeted position under the anti-Discrimination Act 1977 persons of Aboriginal and Torres Strait Islander descent are encouraged to apply and preference for the role.

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Justin Biles
n General Manager
n M:0435 857 ***
n E:******@mobready.com.au

📌 Call Centre Team Leader (Central Coast Council)
🏢 Mobready
📍 Central Coast Council