Join an exciting period of growth at one of Victoria's most spectacular coastal resorts!

Set against the stunning backdrop of Victoria's Bass Coast, RACV Inverloch Resort is entering an exciting new chapter with a major expansion that will further enhance our accommodation, guest experiences and resort facilities.

As we continue to grow, we're seeking an experienced Assistant Housekeeping Manager to help lead our housekeeping team and play a key role in delivering exceptional standards across the resort.

Reporting to the Housekeeping Manager, you'll be instrumental in the day-to-day leadership of the department, supporting a high-performing team while helping shape housekeeping operations during this exciting period of growth and transformation.

About the Role As the second in charge of the housekeeping department, you will lead Team Leaders and Housekeeping Attendants to ensure the highest standards of cleanliness, presentation, safety and service across the resort. You'll drive operational excellence, support team development and work collaboratively across departments to deliver exceptional experiences for our members and guests.

Key responsibilities include:

Support and deputise for the Housekeeping Manager across all operational requirements

Lead, coach and develop Housekeeping Team Leaders and Attendants

Drive departmental performance, quality standards and service excellence

Coordinate daily room allocations, cleaning schedules and workforce planning

Monitor productivity, labour costs, departmental budgets and inventory levels

Champion workplace health and safety, risk management and compliance activities

Lead training initiatives and ensure all team members meet RACV service standards

Work closely with Front Office, Maintenance and other operational teams to deliver an exceptional guest experience

Identify opportunities to improve efficiencies,



service delivery and operational outcomes

Lead by example, remaining visible on the floor and actively supporting the team when required

About You To be successful in this role, you will bring:

Proven experience in a Housekeeping Manager, Assistant Housekeeping Manager or senior supervisory role within a hotel, resort or hospitality environment

Demonstrated experience leading teams through supervisors or team leaders

Strong operational, organisational and people leadership skills

Experience managing rosters, budgets, productivity and performance outcomes

Comprehensive knowledge of housekeeping operations, cleaning methods, chemicals and equipment

Strong attention to detail and a passion for maintaining exceptional standards

Excellent communication skills and the ability to build strong relationships across departments

A hands-on leadership style with a positive, solutions-focused approach

Certificate IV in Hospitality, Diploma qualification or equivalent industry experience would be desirable

Strong knowledge of HSW policies, compliance and ensuring safe working environments

Why Join RACV?

Join a resort undergoing significant growth and expansion

Opportunity to influence operations and shape future service delivery

Career development and leadership opportunities within a growing organisation

Market-competitive salary and RACV employee benefits

Discounts across RACV resorts, travel, motoring and insurance products

Work in a stunning coastal location on Victoria's Bass Coast

Supportive and collaborative team culture

Be part of a team dedicated to creating exceptional guest experiences

A Few Things to Know

Flexibility is required, including weekends and public holidays as part of a 7-day operation

Occasional travel to other RACV properties may be required

Successful applicants will be required to complete employment history, qualification and police checks

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📌 Assistant Housekeeping Manager | Relocate to Inverloch, Victoria (Port Phillip City)
🏢 RACV
📍 Port Phillip City