We are currently seeking an experienced andcapableAdministration Officerto join our Cypress Gardens Aged Care Residence care team in a part-time capacity. The ideal candidate will demonstrate commitment to a customer service approach whilst ensuring work completion and an eye for detail.

Key Responsibilities but not limited to:

- Handling reception duties, including phone and direct contact with visitors, residents, staff, and contractors.
- Coordinating admissions and discharges of residents.
- Accurate invoicing, reconciliations, and order processing.
- Managing HR files, processing police checks, creating contracts, and assisting with employee onboarding using the existing systems.
- Managing mail, couriers, deliveries, correspondence, and documentation.
- Proficient with MS Office – word, excel, PowerPoint, and other software.
- Act as the site’s Health, Safety and Wellbeing Officer (HSWO) in accordance with the HSWO Scope Guideline.
- Support the Facility Manager and WHS and Workers' Compensation. Manager with WHS administration, hazard/incident documentation, scheduled WHS activities and site safety checks.
- Complete WHS inspections, paperwork, and Committee minutes,



escalating issues as required.

Qualifications and Attributes:

- Exceptional communication and telephone skills.
- Ability to work collaboratively with the team and key personnel to obtain the best results.
- Demonstrated efficiency in administration skills.
- Familiarity with rostering processes or roster management.
- Outstanding and warm personalised customer service skills.
- Ability to maintain the confidentiality of all company, resident, and employee matters.
- Proficiency in using technology and software, including rostering systems and reporting.
- High standard of personal and professional presentation.
- Must have experience with rostering, and a fast-paced environment
- Valid Driver's License.

What We Offer:

- Competitive pay rate in the industry
- Family Friendly working hours 0830-1630
- Supportive team workplace providing stability and consistency to your work.
- Rostered hours provided a fortnight in advance, with occasional short-notice coverage required, Penalties apply per the Aged Care Award rate.

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📌 Administration Officer (City of Gold Coast)
🏢 Elderly Care
📍 City of Gold Coast