2 Saturdays worked = 1 RDO (Rostered Day Off)

Store Manager – Mount Gravatt Lead with Purpose. Empower Others. Live Our Values. Full-Time | Internal & External Opportunity

At CPAP Direct, we believe great leadership is about more than achieving results. It's about inspiring others, creating opportunities, and making a meaningful difference in the lives of our customers and team members every day.

We're looking for our next

Store Manager for Mount Gravatt.

Someone who embodies our values, leads by example, and is ready to take ownership of a thriving store while helping others grow alongside them.

This Role Is About More Than Managing a Store As Store Manager, you'll be the leader who sets the tone, builds a positive culture, and creates an environment where both customers and team members can thrive.

You’ll have the opportunity to:

Lead, support and develop a high performing team

Create exceptional customer experiences that genuinely make a difference

Drive store performance and celebrate team success

Coach, mentor and empower others to reach their potential

Foster a workplace culture built on trust, collaboration and positivity

Manage day to day store operations while keeping the customer experience at the heart of everything you do

Make decisions that support both business success and customer wellbeing

Our Values Are at the Heart of Everything We Do We're looking for someone who doesn't just understand our values but

lives them every day.

Passion

You bring energy, enthusiasm and genuine care to everything you do.

Empowerment

You lift others up, encourage growth and help people succeed.

Openness

You communicate honestly, welcome feedback and embrace new ideas.

Playfulness

You know that great workplaces are built on positivity, connection and a little fun along the way.

Leadership

You lead through action, accountability and integrity.

Excellence

You strive for continuous improvement and encourage those around you to do the same.





What Success Looks Like

A team that feels supported, motivated and engaged

Customers who leave feeling cared for, valued and confident

Strong store performance driven by collaboration and effective leadership

A positive culture where people enjoy coming to work each day

A well organised store where day to day operations run smoothly

What We're Looking For We're looking for a

people focused leader

who is confident working with both customers and team members.

You’ll ideally bring:

Proven leadership and team management experience

Strong communication and interpersonal skills

A genuine passion for providing exceptional customer service

The ability to remain calm and solution focused when managing challenges

Experience working towards sales targets and supporting team performance

Strong organisational skills and the ability to manage rosters, stock and daily operations

Reliability, accountability and a willingness to lead by example

The ability to manage staff and customer concerns professionally and fairly

A positive, enthusiastic and empathetic approach

Minimum 2 years' management experience preferred;

We're particularly interested in candidates who have

face to face customer experience

and genuinely enjoy working with people. Retail, banking and other customer facing backgrounds are welcomed.

Most importantly, we're looking for someone who is

enthusiastic, kind, empathetic and a real people person,

someone who wants to support their team while creating an exceptional experience for every customer who walks through our doors.

Why Consider This Chance?

Take the next step in your leadership journey

Make a genuine impact on the lives of customers and colleagues

Work alongside a supportive leadership team

Continue your professional growth and development

Be recognised for your contribution and success

Join a business that genuinely invests in its people

Be part of a positive team that believes work can be both meaningful and enjoyable

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📌 Retail Store Manager - Mount Gravatt (Brisbane)
🏢 CPAP Direct
📍 Brisbane