Team Leader/3IC Department:
Australia Retail
Employment Type:
Permanent - Part Time
Location:
Rouse Hill (RHI)
Compensation:
AU$28.89 / hour
Description Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you!
We’re looking for a
Team Leader
to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every customer
Key Responsibilities Team Collaboration
Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
Actively participate in team discussions and problem-solving, contributing cutting-edge ideas to achieve shared goals.
Share knowledge and skills to support and train both new and existing team members.
Operational Excellence
Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
Accurately process transactions, handling various payment methods with efficiency.
Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
Customer Engagement
Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.
Sales & Performance
Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.
We would love to meet someone who is
Committed to delivering outstanding customer service.
Passionate about retail and eager to share that enthusiasm.
Excellent communicators with a friendly and approachable demeanour.
Energetic, driven, and determined to complete tasks effectively.
Team players who are reliable and trustworthy.
What's in it for you?
Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
Generous Colleague Referral Incentive
A stable, successful and supported environment
Length of service awards
You'r…
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📌 Team Leader/3IC (Sydney)
🏢 Animal
📍 Sydney