Helpdesk Team Lead - IT Service Delivery (Melbourne)

Helpdesk Team Lead - IT Service Delivery (Melbourne)

24 Sep
|
Department Of Education
|
Melbourne

24 Sep

Department Of Education

Melbourne

The Department of Education in Melbourne is seeking a proactive IT Help Desk Lead to coordinate the Help Desk team and drive superior service delivery for internal and external users.

You will oversee daily operations, monitor performance of teams handling user calls and queries, and contribute to operational reporting and documentation. The role requires leadership experience in IT Service Delivery, plus debugging and SQL skills, located in Melbourne, Australia.

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📌 Helpdesk Team Lead - IT Service Delivery (Melbourne)
🏢 Department Of Education
📍 Melbourne

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