Junior Administration & Customer Service Officer Junior Administration & Customer Service Officer

Monday to Friday | 8:00am - 4:30pm | Ingleburn

Join a Great Team and Build Your Career

BC Coatings is a well-established and growing Australian business based in Ingleburn. We are looking for a motivated and enthusiastic Junior Administration & Customer Service Officer to join our busy office team.

This is an excellent opportunity for someone who is friendly, reliable, organised and eager to learn. You'll work closely with our customers, sales team and internal departments, becoming an key part of our day-to-day operations while gaining valuable experience in customer service, sales administration and order processing.

No previous industry experience is required. We are looking for the right attitude and willingness to learn and we will provide full training and support.

About the Role

Answering incoming phone calls, mobile phone text messages and responding to customer emails

Processing sales orders and customer sample requests

Processing customer equipment requests sent in to be repaired

Liaising with customers to obtain information required to process orders

Following up on outstanding or incomplete customer information

Providing support to our sales representatives and customers





Acting as a key point of contact between customers and the sales team

Assisting with customer enquiries and product requests

Maintaining accurate customer and order records

Communicating with various internal departments

Performing general sales administration and office support duties

Learning our products, systems and business processes

About You

Has excellent communication and customer service skills

Is friendly, approachable and confident when speaking with customers

Has a positive attitude and enjoys learning new skills

Is reliable, punctual and takes pride in their work

Is organised and able to manage multiple tasks

Has strong attention to detail

Is comfortable using computers, email, text message and Microsoft Office

Works well within a team environment

Can take initiative and follow tasks through to completion

Enjoys helping people and solving problems

What We Offer

Monday to Friday role (8:00am - 4:30pm)

Friendly and supportive team environment

Full training and ongoing support

Opportunities to learn and develop new skills

Exposure to customer service, sales administration and business operations

Career growth opportunities within an established and growing company

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📌 Junior Administration & Customer Service Officer (Sydney)
🏢 Passila
📍 Sydney