You will oversee the non-clinical operations, ensure seamless patient experience, and maintain efficient workflows for our specialist.

Hours and Availability

This is a part time position 2 days per week (Thursday and Friday). Occasional availability for a third day per week and holiday/absence cover is highly desirable.

Key responsibilities

- Manage billing, Medicare/health fund claims, invoicing, and petty cash
- Coordinate specialist diary, surgical bookings, and clinic schedules
- Handle complex enquiries, resolve complaints, and ensure friendly and positive customer service
- Manage medical and office supply inventories and oversee equipment maintenance
- Manage administrative and reception staff

About you

- Minimum 2–3 years of experience as a Medical Practice Manager (ENT or surgical specialty experience highly regarded)




- Proficiency with medical software (eg Bluechip Medical Director or Genie)
- In-depth knowledge of Medicare benefits schedule (MBS) items, health funds, and eclipse billing
- Strong leadership capabilities with excellent interpersonal and communication skills
- Exceptional organisational skills and the ability to multitask in a fast-paced environment

About us

We are an Ear, Nose, and Throat (ENT) specialist practice located in the heart of Miranda. Our clinic delivers exceptional patient care, utilises state-of-the-art medical technology, and fosters a supportive team environment.

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📌 Practice Manager (Part-time) (Sydney)
🏢 Shire Family ENT
📍 Sydney