Join the Koko Team – Assistant Store Manager Sydney CBD Are you ready to immerse yourself in the delicious world of chocolate?

At Koko Black Group, we don’t just craft chocolate — we create unexpected, signature experiences that delight the senses and spark real human connection.

Our Philosophy Koko Black's journey is one of unwavering passion. We’re proudly Australian, fuelled by our deep love for chocolate and the magic it brings to moments shared. Our philosophy is easy: Natural is extraordinary and our handcrafted creations showcase this through the finest natural ingredients and the talent of our dedicated chocolatiers.

We’re here to innovate, surprise, excite and delight. That’s how we create raving fans. That’s how we create Koko Moments.

Your Role: Assistant Store Manager This isn't just a job, it's a calling for someone who loves to lead with heart, uplift their team, and bring joy to every customer who walks through the door.

In This Role, You Will

Lead by example – energise your team with your passion and purpose

Coach & develop – spot potential, nurture growth and inspire excellence

Drive smooth operations – keep the store humming,



the shelves full and the targets smashed

Own the numbers – optimise stock, reduce waste and make every gram count

Create unforgettable experiences – go beyond service and into story-worthy moments

Who You Are You're a natural-born leader who knows how to bring out the best in people and you’ve got a serious soft spot for chocolate.

A motivator with previous retail leadership experience

A people person who thrives on connection and teamwork

A customer experience superstar who lives for genuine smiles and happy hearts

A doer, not just a dreamer — you get results

A little bit creative, a lot bit passionate, and always up for a challenge

Mandarin speaking advantageable

Sweet Perks

40% team member discount on our entire range

Career growth & development – we’ll invest in your future with in-store and online training

A premium, elevated workspace – because chocolate deserves the best, and so do you

An inclusive and diverse team where your unique talents will shine

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📌 Assistant Store Manager - Sydney CBD
🏢 Koko Black Chocolate
📍 Sydney