The Parts Interpreter is responsible for providing accurate and efficient parts interpretation and exceptional customer service to both internal and external customers. The role involves identifying, sourcing and supplying parts and accessories in a timely manner while maintaining strong working relationships with customers, suppliers and workshop personnel. The Parts Interpreter is also responsible for assisting in achieving departmental sales and gross profit targets while maintaining dealership standards and procedures.

Key responsibilities

Greet customers promptly and courteously

Provide accurate and timely parts interpretation

Respond to customer enquiries professionally and efficiently

Follow up and resolve customer concerns promptly

Maintain strong customer relationships

Assist in achieving department sales and gross profit targets

Identify opportunities to upsell parts and accessories

Process customer orders accurately and efficiently





Source and procure non-stock items as required

Assist with stock control and stocktakes

About you

Previous experience in a Parts Interpreter or customer service role

Robust communication and organisational skills

Ability to work autonomously and within a team environment

Sound computer and inventory management skills

Ability to prioritise workloads in a fast-paced environment

Demonstrated reliability, initiative and professionalism

Flexible and adaptable approach to work

Sound and accurate judgment

Works ethically and with integrity

Respects confidentiality and approaches others in a diplomatic and tactful manner

About us Geelong Automotive is a dealership with core values of Equity, Quality, Respect and Integrity. The Parts & Accessories department is located at 150 Broderick Road Corio.

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📌 parts interpreter (Geelong)
🏢 Geelong Automotive
📍 Geelong