Job Description

Our client is a global leader in environmental services, delivering sustainable waste management and resource recovery solutions across major municipal and infrastructure contracts. This opportunity is based at their Nudgee depot in Brisbane, working within a newly established team.

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The Role

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- Manage and monitor a high-volume complaints inbox
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- Investigate complaints by reviewing CCTV footage and gathering information
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- Accurately record and maintain data in internal systems
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- Communicate clearly and professionally with different departments
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- Handle complaints in Household, Residential/Industrial, and Parks services
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- Support continuous improvement and process development
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Benefits

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- Opportunity to join a newly established team with solid growth potential.
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- Monday to Friday roster.
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- Work with a well-established global organisation.
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- Supportive management and team environment.
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- Ongoing training and development opportunities.
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- Play a key role in improving service delivery and customer satisfaction.
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Please note that ONLY SHORTLISTED applicants will only be CONTACTED.

📌 Admin Assistant - ASAP start! (Queensland)
🏢 iStaff Australia
📍 Queensland