At

Magentus , our goal is to create a healthier society through technology. We do that by delivering smart workflows that connect people, systems, and data -making care more intelligent, productive, and accessible. Whether it's supporting clinicians, streamlining operations, or improving patient outcomes, we're here to make a real difference in healthcare through digital innovation.

About the Role We're looking for an

Account Manager - Oncology

to join our Clinical Services team.

This role combines clinical expertise, relationship management, training, and solution consulting to support healthcare organisations using our oncology software solution,

Charm . Acting as a trusted clinical advisor, you will work closely with customers to optimise workflows, support implementations, deliver training, and contribute to ongoing product enhancements that improve patient care.

This is a customer-facing role that involves regular travel to healthcare sites, supporting training, implementations, and ongoing customer success.

Key responsibilities:

Build and maintain strong relationships with customers and clinical stakeholders

Act as the primary clinical contact for assigned customer accounts

Deliver training and support to end users to maximise adoption and success

Support software implementations, upgrades, and go-live activities

Provide clinical guidance and assist with the resolution of complex issues

Gather customer feedback and identify opportunities for product and service improvements

Collaborate with Product, Development, and Project teams to enhance clinical solutions

Assist with testing, documentation,



training resources, and user guides

Monitor customer satisfaction and contribute to positive client outcomes

About You You are a clinically experienced healthcare qualified who enjoys building relationships, solving complex problems, and using technology to improve healthcare outcomes. You thrive in a customer-focused environment and are confident engaging with a diverse range of stakeholders.

You’ll bring:

Minimum 5 years' clinical experience within a public or private hospital environment

Oncology and/or haematology experience will be highly regarded

Strong communication and stakeholder engagement skills

Excellent problem-solving and relationship management abilities

Experience delivering training, education, or clinical support

Ability to manage competing priorities and work autonomously

Willingness to travel regularly to customer sites as required

Why Join Magentus? At Magentus, we live our values every day:

One Team | Constant Evolution | We Care | Make A Difference | Trust

What's in it for you:

The opportunity to make a genuine impact on healthcare outcomes

Work with a market-leading oncology solution trusted by healthcare organisations across Australia

Collaborate with passionate clinical, product, and technology professionals

Ongoing learning and development opportunities to support your career growth

Real ownership and influence in shaping customer outcomes and product improvements

Hybrid flexibility and a supportive team culture

Meaningful work that helps clinicians deliver better patient care

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📌 Account Manager – Oncology (Canberra)
🏢 Magentus
📍 Canberra