Solar Surge Australia Pty Ltd on the Gold Coast seeks a hands-on Call Centre Manager & Trainer to own our appointment setting operation. This role demands active leadership, training, coaching, and accountability to lift lead-to-booking conversions. You will guide the team through process mastery, onboarding, and ongoing performance reviews while ensuring high-quality booked appointments. You will work with CRM and AI-driven monitoring tools, driving daily performance transparency and coaching
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📌 Conversion-Focused Call Centre Leader & Trainer (Gold Coast)
🏢 Solar Surge Australia
📍 Gold Coast
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