Hepburn Bathhouse & Spa and Hepburn Escape Villas – Daylesford, Victoria is seeking a seasoned Guest Experience Manager to lead the guest journey across our iconic wellness destination. You will coach frontline teams, shape service standards and drive commercial performance.
n
Reporting to the venue manager, you will balance people leadership with safe, productive operations, ensuring outstanding guest outcomes at every touchpoint while collaborating across Spa, Accommodation and Café teams to