24 Sep
|
Leidos
|
Canberra
Job Description
Leidos Australia is seeking a Problem, Knowledge & Event Coordinator to deliver ITIL 4 compliant services within a SIAM shared-resource model. You will oversee Problem, Knowledge and Event Management practices, align with customer policies, and drive continual service improvement.
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You will collaborate with technical teams and vendors, develop playbooks and SOPs, and ensure reporting and data quality support decision-making across the service portfolio.
📌 Problem, Knowledge & Event Manager (ITIL/SIAM) (Canberra)
🏢 Leidos
📍 Canberra