JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
As a Curation / Mailroom Coordinator at JLL, you'll be at the heart of creating exceptional employee experiences across our client's corporate offices. This role combines hands-on administration and logistics support with a focus on delivering memorable face-to-face interactions. Working closely with the Workplace Lead, you'll manage the complete spectrum of workplace services—from mailroom operations and event coordination to visitor management and facility support.
At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and in this role, you'll be instrumental in making that vision a reality every day. You'll build meaningful relationships with stakeholders across all departments, respond thoughtfully to feedback, and ensure our office environments remain safe, welcoming, and optimally functional. This position requires someone who thrives in a dynamic setting, can juggle multiple priorities with ease, and takes genuine pride in creating spaces where people can do their best work.
What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience that firsthand as you coordinate with teams, manage vendors, and continuously improve our service delivery standards.
An overview of the role:
Deliver exceptional on-site administration services across all major office locations, ensuring seamless daily operations, a welcoming environment for employees and visitors, and well-maintained meeting rooms and event spaces
Manage end-to-end mailroom operations with precision, including mail receipt, identification, processing, and timely distribution, while driving digital transformation through scanning and secure document management in compliance with record management regulations
Build and maintain strong relationships with stakeholders at all levels, actively responding to feedback and coordinating courier services, legal document handling, and tracking of items in transit
Conduct regular site inspections and work closely with the facilities management team to report repairs, manage contractors, perform basic troubleshooting, and manage work orders through systems like Corrigo
Support the Operations Excellence Manager with SOP updates, process improvements, report generation, parking inquiries, and flexible backfill support across various functions to maintain service continuity
Sounds like you? This is what we are looking for:
Proven experience in a corporate or professional office environment with strong customer service focus, well-developed interpersonal skills, and the ability to manage relationships with key stakeholders while effectively managing expectations
Excellent time management and project coordination skills, with the ability to meet deadlines, coordinate others to achieve key milestones, and navigate ambiguity with strong problem-solving capabilities
Strong PC literacy with intermediate to advanced proficiency in Microsoft Word, Excel, and PowerPoint, plus comfort navigating various systems including internet, email platforms, and work order management tools
Exceptional communication skills including strong verbal and written abilities, active listening, and confident presentation capabilities, with a keen eye for detail and unwavering commitment to quality service delivery
Physical capability to perform tasks that include lifting objects up to 15kg, such as moving boxes, equipment, or furniture, while adhering to safety protocols, with previous mailroom or mail function experience preferred
Benefits:
Great employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.
We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ535479
If this resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive advantages package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.
That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is key to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
📌 Curation/Mailroom Coordinator (Perth)
🏢 Jll
📍 Perth