We are working with a growing trades business based in Carlton, near Hurstville, who are looking for a friendly and organised administration Assistant to join their office team.

This is a outstanding opportunity for someone with administration experience who enjoys a busy, hands-on role supporting customers, technicians and the wider office team. You will be working alongside another administrator in a small, supportive team, helping with scheduling, customer enquiries, invoicing and general day-to-day office support.

About the role:

Answering incoming phone calls and responding to customer enquiries

Managing emails and general customer communication

Scheduling jobs for technicians

Working closely with the operations team, PM/Estimator and business owners

Generating invoices on Xero and using Xero for invoicing

Supporting the wider team with general administration duties

Helping ensure jobs are booked, followed up and completed smoothly

About you:

Previous administration, coordinating or scheduling experience

Ideally from a trade services background such as HVAC, plumbing, electrical,



construction or similar- also open to other admin backgrounds that are transferrable

Confident answering phones and dealing with customers

Organised, reliable and able to manage a busy inbox and daily workload

Comfortable using systems such as ServiceM8, Xero or similar job management/invoicing software

A strong communicator who enjoys working as part of a small team- the office is very small sometimes you will be in there along so bare that in mind.

Friendly, professional and able to build good relationships with customers and technicians

Looking for a reliable, office-based role with a reputable trade business

What's on offer:

$28 - $35 per hour, depending on experience

Full-time hours, Monday to Friday, 9:00am - 5:00pm

Office-based role in Carlton, near Hurstville

On-site parking available

Close to cafés and public transport

Supportive team environment within a growing HVAC business

Opportunity to play a key role in the daily coordination of service work

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📌 Administrator (Hurstville)
🏢 Lead Group
📍 Hurstville