Job Description

Bring your professional expertise into a broader role

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Are you an experienced administrator or executive support professional who also has a background in nursing, counselling, mental health, behaviour support, training or allied health?

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TAUS Care is looking for an organised, capable and people-focused Executive Support Officer to join our team in Underwood.

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Reporting to the General Manager – Operations (GM-Ops), you will provide executive and operational support, help keep key priorities on track, and support the effective coordination of our Care Coordinator team.

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Your specialist background could be a real advantage in this role. We are particularly interested in someone who can combine strong administration and coordination skills with professional knowledge relevant to disability and community services.

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About TAUS Care

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TAUS Care is a multicultural in-home and community support service provider based in Brisbane. We provide person-centred services that help people with disability achieve their goals, maintain independence and participate meaningfully in their communities.

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Our approach is built around Respect, Compassion, Choice and Dignity.

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What You'll Be Doing

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Working closely with the GM-Ops, you will:

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- Provide high-quality executive, administrative and operational support
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- Assist the GM-Ops in coordinating and supporting the work of Care Coordinators
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- Follow up operational priorities, actions and deliverables to help keep matters on track
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- Coordinate information, documentation and reporting required by Management
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- Support effective communication across the operational team
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- Assist with staff-related administration, onboarding and compliance activities
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- Help coordinate meetings, training and other organisational activities
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- Maintain accurate records, registers and internal systems
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- Provide backup support for rostering and scheduling when required
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- Identify outstanding matters, service gaps or operational issues requiring attention
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- Assist with continuous improvement and other operational priorities as required
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The role may also participate in TAUS Care's rotational on-call arrangements where required.

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About You

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We are looking for someone who is organised, dependable and proactive, with the confidence to work closely with management and follow matters through to completion.

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You will ideally bring:

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- Experience in executive support, administration, business support or a similar role
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- Strong organisational and time-management skills
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- Excellent written and verbal communication
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- Confidence working with different people and competing priorities
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- Strong attention to detail and ability to maintain accurate records
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- Good judgement and discretion when handling confidential information
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- Strong computer literacy, including Microsoft Office and business systems
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- A practical, solutions-focused approach
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- The ability to work independently and take ownership of responsibilities
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Experience within NDIS, disability, aged care,



healthcare or community services would be highly regarded.

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Have an Additional Professional Skill Set?

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We are particularly interested in candidates who bring professional skills or qualifications beyond administration that could add value to our team and the people we support.

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Experience, qualifications or expertise in any of the following would be highly regarded:

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- Psychology, counselling or mental health
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- Positive Behaviour Support / behaviour management
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- Nursing or clinical services
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- Training, facilitation or staff development
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- Allied health or community services
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These skills are highly desirable, not mandatory.

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If you are an excellent administrator or executive support professional who also happens to have a background in one of these areas, we would particularly like to hear from you.

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Essential Requirements

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The successful applicant will need to meet applicable TAUS Care employment and compliance requirements, including:

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- Current driver's licence
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- Relevant NDIS Worker Screening requirements
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- Blue Card where applicable
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- Police Check
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- First Aid and CPR
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- Successful reference checks
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Why Join TAUS Care?

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This is an opportunity to take on a role with variety, responsibility and room to contribute.

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You will work closely with the General Manager – Operations, gain exposure to the operational side of disability services, and have the chance to use your broader professional skills where they can add value.

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We're looking for someone who enjoys being the person who keeps things organised, follows things through and helps the team succeed.

📌 Executive Support Officer (Queensland)
🏢 Taus Care
📍 Queensland