24 Sep
|
The Warranty Group Australasia
|
Port Phillip City
24 Sep
The Warranty Group Australasia
Port Phillip City
Assurant is seeking a Senior Complaints Officer based in Hawthorn East to lead the complaints function, manage complex disputes, and exercise final IDR decision-making authority. You will coach a team of Complaints Officers, ensure compliance with RG 271 and AFCA guidelines, and deliver fair, timely customer-focused outcomes. Join a diverse, supportive culture with mentoring, parental leave, education support, and hybrid work options.
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📌 Senior Complaints Leader | IDR &Expert | Hybrid (Port Phillip City)
🏢 The Warranty Group Australasia
📍 Port Phillip City