Australian Cardiology are seeking a agile and resilient Medical Receptionist to join our busy Cardiology clinic. This is not a routine front-desk position. Our clinics are fast-paced, high-volume environments where accuracy, empathy, and composure truly matter. You will be the first point of contact for patients who may be anxious or unwell, and your professionalism will set the tone for their entire experience. While the role demands focus, flexibility, and stamina, it offers the opportunity to build meaningful skills and be an essential part of a specialist cardiac team. We are looking for someone who is willing — or eager — to expand beyond traditional reception duties and assist with some of the technical aspects of cardiology practice. For the right person with the right attitude, full training can be provided.

Key responsibilities

Providing exceptional customer service as the first point of contact for patients

Booking and coordinating patient appointments for cardiologists

Accurate processing of patient accounts and billing





Managing a high volume of telephone enquiries with professionalism and efficiency

Scanning and maintaining accurate patient records

Performing ECGs

Fitting 24-hour Holter monitors and Blood Pressure monitors

About you

Be friendly, patient, and compassionate in all patient interactions

Demonstrate strong problem-solving and organisational skills

Show exceptional attention to detail

Be able to work independently in a busy clinic environment while contributing positively to a team

Remain calm and efficient under pressure

Be flexible and available to cover different days when required

Be willing and able to attend all clinic sites as needed

Experience with HealthTrack or similar cardiology software (preferred)

Previous medical reception and/or medical billing experience (preferred)

Excellent written and verbal communication skills (preferred)

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📌 Front Office Admin (Mildura)
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📍 Mildura