RACQ Roadside Assistance / Tow Truck Operator in Hervey Bay Trio Automotive Group

is a growing Roadside Assistance and Towing company, and we are seeking motivated, reliable and customer-focused

RACQ Roadside Assistance / Tow Truck Operators

to join our team in

Hervey Bay, Queensland .

This is a great opportunity for someone who enjoys hands-on work, helping people, solving problems and being part of a supportive and skilled team.

Trio Automotive Group

is a growing Roadside Assistance and Towing company, and we are seeking motivated, reliable and customer-focused

RACQ Roadside Assistance / Tow Truck Operators

to join our team in

Hervey Bay, Queensland .

This is a great chance for someone who enjoys hands-on work, helping people, solving problems and being part of a supportive and professional team.

About the Role As an

RACQ Roadside Assistance / Tow Truck Operator , you will provide high-quality roadside assistance and towing services to RACQ members throughout the Hervey Bay and surrounding areas.

You will represent

Trio Automotive Group and RACQ

professionally while ensuring the safety, satisfaction and wellbeing of every customer you assist.

Key Responsibilities

Attend roadside assistance jobs including flat tyres, vehicle lockouts, battery issues, jump starts and other mechanical assistance

Provide towing and roadside assistance services safely and efficiently

Operate tow trucks and roadside assistance vehicles in accordance with company and RACQ procedures

Assess vehicle issues and provide practical roadside solutions where possible

Ensure customers are kept informed and receive friendly, professional service

Maintain the cleanliness,



safety and presentation of allocated work vehicles

Complete job reports, customer information and other documentation using tablets and computer systems

Follow workplace health and safety requirements and protected work practices

Work as part of a professional team servicing Hervey Bay and surrounding areas

What We Offer

Supportive and friendly team environment

Comprehensive onboarding and ongoing training

RACQ-specific training and support

Flexible shift options

Opportunities for career growth and development

Weekly recognition programs

Annual Christmas party and company social events

A varied and hands-on role where every day is different

Skills & Experience

Current open Australian car licence – Essential

MR or HR license preferred or willingness to obtain (for truck roles)

Sound knowledge of motor vehicles

Previous roadside assistance, towing, automotive or mechanical experience is highly regardedStrong problem-solving and communication skills

Computer literate and confident using tablets and mobile technology

Physically fit and capable of performing manual tasks

Strong work ethic and reliable attendance

Professional appearance and customer-focused attitude

Ability to work independently while also being part of a team

Ability to work rotating

on-call shifts, nights and weekends

as part of a shared team roster

Location Hervey Bay, Queensland

Servicing Hervey Bay and surrounding Fraser Coast areas.

Join Our Team If you are reliable, hardworking, mechanically minded and enjoy helping people when they need it most, we would love to hear from you.

#J-18808-Ljbffr

📌 RACQ Roadside Assistance / Tow Truck Operator in Hervey Bay
🏢 Trio Automotive Group
📍 Hervey Bay