About Fixed Teeth Australia Fixed Teeth Australia is a growing national dental group focused on providing high-quality full arch dental implant treatment. We are passionate about delivering an exceptional patient experience and supporting patients throughout their journey.

We are looking for an experienced, highly organised and patient-focused

Front Office Coordinator

to become an important part of our clinic team.

About the Role As the Front Office Coordinator, you will be the welcoming face of our clinic and play a key role in ensuring our patients receive a seamless and professional experience from their first interaction through to ongoing treatment.

This is a busy and rewarding role suited to someone who enjoys working in a fast‑paced healthcare workplace, is confident communicating with patients, and has strong administration and organisational skills.

Key Responsibilities

Welcoming patients and creating a positive first impression

Managing the front reception area and daily clinic flow

Answering incoming phone calls and responding to patient enquiries

Managing appointments, confirmations and follow‑ups

Supporting patients throughout their treatment journey

Managing patient records and ensuring information is accurate and up to date

Processing payments and assisting with financial administration

Liaising with clinicians, treatment coordinators and other team members

Assisting with recalls, follow‑up appointments and patient communication





Maintaining a professional and organised reception environment

Providing general administrative support to the wider clinic team

About You To be successful in this role, you will ideally have:

A minimum of 2 years' experience in a dental or healthcare reception/front office role

Previous experience working with dental software and patient management systems

Knowledge or experience within dental implants is highly regarded

Excellent communication and customer service skills

A warm, professional and empathetic approach with patients

Strong organisational skills and attention to detail

The ability to manage multiple tasks in a busy environment

Confidence working independently while also being a strong team player

Experience managing appointments, patient enquiries and administrative tasks

A proactive attitude and willingness to support the wider team

What We Offer

The opportunity to work with a growing national dental organisation

A supportive and collaborative team environment

Ongoing training and development opportunities

Exposure to advanced dental treatments and full arch implant procedures

A rewarding role where you can make a genuine difference in the patient experience

If you are an experienced dental receptionist or front office professional who enjoys building relationships with patients and thrives in a busy clinical environment........we'd love to hear from you.

Only those candidates who are to be interviewed will be contacted.

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📌 Front Office Coordinator (Gold Coast)
🏢 Fixed Teeth Australia Gold Coast
📍 Gold Coast