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Job Function Finance
Job Sub Function AP/AR
Job Category Professional
All Job Posting Locations: North Ryde, Current South Wales, Australia
Job Description The I2C Associate Manager (Collections) is accountable for end‑to‑end service delivery within the Invoice‑to‑Cash Collections and Dispute process for ANZ market cross all sectors, as part of J&J; Global Services Finance. This role owns complex, strategic customer portfolios, drives sustainable cash outcomes through sound risk management, and customer‑centric collections strategies. This role reports to the I2C Manager.
Key Responsibilities
Be compliant with applicable laws and regulations, and follow guidelines in the J&J; Credo
Maintain Operational Excellence
Strategic Portfolio Ownership & Market Engagement
Cross‑Functional Engagement & Enterprise Alignment
Compliance, Governance & Risk Accountability
Qualifications Education
Bachelor’s degree or equivalent is required, preferably in Accounting or Finance or related business discipline.
CPA, CMA, MBA or other relevant professional certifications are preferred.
Experience & Background
More than 6 years of relevant work experience, preferably in Finance, Invoice‑to‑Cash operations.
Strong background in Finance, AR processes, and compliance requirements.
Proven experience across the end‑to‑end Invoice‑to‑Cash process (ex. Cash Application, Credit, Collections, Dispute Management); with demonstrated depth in Collections & Dispute Management and experience in complex, high-value, high-risk customer portfolios
Experience in healthcare industry is an advantage
Skills & Competencies
Advanced negotiation and stakeholder management skills.
Strong risk assessment, and decision‑making capability.
Ability to influence cross‑functional partners and drive enterprise‑wide alignment.
Preferred Skills
Accounting
Accounts Payable (AP)
Accounts Receivable (AR)
Analytical Reasoning
Budget Management
Cash Flow Management
Collaboration
Collections
Communication
Critical Thinking
Financial Analysis
Financial Competence
Financial Recordkeeping
Financial Reports
Financial Risk Management (FRM)
Multi Currency Accounting
Proactive Behavior
Problem Solving
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