Based in Sydney or Melbourne, the Business Growth Manager is a sales-first, brand-facing role responsible for driving new revenue growth for Drake WellbeingHUB. This person will spend the majority of their time in the market - networking, presenting, and building relationships that convert into new business - while acting as the face of the brand at industry events, client sites, and pitch meetings. A smaller portion of the role involves nurturing strategic relationships with key existing accounts to protect and grow their value, with administrative and delivery support provided by the broader team so this role can stay focused on revenue-generating activity.

Role Summary Based in Sydney or Melbourne, the Business Growth Manager is a sales-first, brand-facing role responsible for driving new revenue growth for Drake WellbeingHUB. This person will spend the majority of their time in the market - networking, presenting, and building relationships that convert into new business - while acting as the face of the brand at industry events, client sites, and pitch meetings. A smaller portion of the role involves nurturing strategic relationships with key existing accounts to protect and grow their value, with administrative and delivery support provided by the broader team so this role can stay focused on revenue-generating activity.

Key Responsibilities New Business & Market Growth (primary focus)

Identify, develop, and actively pursue new business opportunities within the Australian market

Build and maintain a strong external network - industry events, associations, referral partners - to represent the DWH brand and generate leads

Lead client-facing presentations, pitches,



and tender responses

Develop and execute sales strategies to convert leads into secured business, owning the pipeline end-to-end

Ensure adherence to pricing and Standard Net Margin guidelines

Leverage internal clinical and product specialists to support solution-based selling

Strategic Relationship & Portfolio Growth

Hold and grow relationships with a portfolio of key accounts, acting as the senior relationship contact and face of the brand for those clients

Identify and lead upselling and cross‑selling conversations within existing accounts

Conduct periodic strategic reviews with key clients to surface growth opportunities

Conduct strategic face‑to‑face reviews with key clients

Partner with the operations/intake team, who provide day‑to‑day service delivery and administrative support, to ensure a seamless client experience

Reporting & Financial Management

Maintain an accurate, up-to-date pipeline and account plan

Prepare and submit forecasts and activity reports

Monitor profitability of the account portfolio in partnership with finance

Analyse performance data to identify trends and new growth opportunities

Key Performance Measures

New business revenue and pipeline growth (primary weighting)





Conversion rate of leads to secured business

Growth in value of existing key accounts

Quality and win‑rate of proposals, tenders, and presentations

Skills & Experience

Proven track record in business development or sales (3+ years preferred), ideally with some relationship‑holding experience

Strong external networker, comfortable representing a brand in person

Confident engaging senior stakeholders (CEO/GM level)

Strong commercial acumen and negotiation skills

Experience or passion for the mental health, wellness, or EAP industry a plus

Key Competencies

Results‑driven and commercially focused

Strong relationship‑building and stakeholder management skills

Proactive and self‑motivated

Strategic thinker with execution capability

Excellent communication and presentation skills

Ability to manage multiple priorities in a fast‑paced environment

Willing to roll up their sleeves and be flexible, adaptable, and agile

Willing to travel and get out into the market

Our Commitment to Diversity and Inclusion At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an setting where every individual is respected and valued. We are a community that recognises the strength of diversity.

Right to Work The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.

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📌 Business Growth Manager (Sydney)
🏢 Drake International
📍 Sydney