CUSTOMER SERVICE AGENTJoin an Australian-Made Success Story

EVIC is a leading Australian paint manufacturer based in Ingleburn, Sydney. With a strong reputation for quality, colour and customer service, we are continuing to grow and are looking for a Customer Service Agent to join our friendly team.

This is an opportunity for someone who enjoys talking to people, solving problems and being part of a busy team. You will be an important first point of contact for our customers, helping them with enquiries and ensuring they receive the service they expect from EVIC.

ABOUT THE ROLE

Working within our busy inbound customer service team, your day will include:

- Answering inbound customer calls and assisting with enquiries
- Entering and processing customer orders and information
- Responding to customer enquiries professionally and efficiently
- Liaising with our sales, warehouse, production and other departments
- Following up customer requests and ensuring they are completed
- General administration and data entry
- Filing and maintaining accurate records
- Building positive relationships with our customers

ABOUT YOU

We are looking for someone who is:

- Friendly, confident and customer-focused
- A clear and effective communicator
- Quick to learn new products, systems and processes
- Well organised and able to manage multiple tasks




- Reliable and takes pride in completing tasks properly
- Comfortable working in a fast-paced environment
- A team player who is also capable of working independently
- Computer literate and confident learning new software
- Professional and positive in their approach

Previous customer service or call centre experience is an advantage, but attitude, reliability and a willingness to learn are just as important.

WHY JOIN EVIC?

You'll be joining an established Australian manufacturer where quality, teamwork and customer service matter.

If you enjoy helping people, learning recent things and being part of a team where no two days are exactly the same, we'd love to hear from you.

APPLY NOW

If you believe you have the skills, attitude and personality we're looking for, send us your resume and tell us a little about yourself.

Location: Ingleburn, NSW

Position: Customer Service Agent

Industry: Australian Manufacturing

Job Type: Full-time

Pay: $55,000.00 per year

Ability to commute/relocate

- Ingleburn NSW 2565: Reliably commute or planning to relocate before starting work (Required)

Experience:
- Inbound call centre: 1 year (Preferred)

Work Authorisation:
- Australia (Required)

Work Location: In person

📌 Customer Service Representative (Ingleburn)
🏢 Evic
📍 Ingleburn