Helppli is a hybrid tech and growth agency helping businesses scale through two core pillars:

Labs

– AI Solutions, AI Consultancy, CRM Integrations, Custom Software Development, including our proprietary AI platform

Geinious

and its flagship products.

Grow

– Paid Social, Creative Services, UX/UI Design, Web Development, Content Marketing, Branding & Identity, and Digital Marketing, including a tiered AI SEO (AEO/GEO) service offering that helps clients win visibility in AI-driven search.

With offices in Austin and Sydney, we combine AI-powered products with hands-on marketing and development expertise to deliver real, measurable growth for our clients.

Learn more:

The Role We're looking for a driven Growth Account Manager to join our Sydney team and serve as the primary point of contact between Helppli and our Australian clients. You'll build strong client relationships, understand their business objectives, and ensure seamless delivery across our AI products and marketing/development services.

You'll manage a diverse portfolio of clients across industries, collaborating with our creative, development, and AI teams to deliver results from concept to completion.

Key Responsibilities

Serve as the main point of contact for assigned clients across Helppli's AI, marketing, and development services

Develop and maintain robust client relationships, ensuring satisfaction and long-term engagement

Guide clients through adoption of Helppli's AI products (Geinious) alongside marketing and development solutions

Collaborate with internal teams (development, marketing, design) to deliver tailored solutions





Monitor campaign and platform performance, providing data-driven insights and recommendations

Ensure projects are delivered on time, within scope, and within budget

Regularly communicate progress, updates, and results to clients

Stay current on AI, digital marketing, and industry trends relevant to client verticals

Key Requirements

3+ years of experience in account management, client services, or a related role in marketing, technology, or professional services

Strong understanding of digital marketing, branding, and web/software development processes; familiarity with AI products or SaaS platforms is a plus

Excellent communication and interpersonal skills

Ability to manage multiple client accounts and projects simultaneously

Strategic thinker with a problem-solving mindset

Proficiency in project management tools and CRM software

Highly organised, detail-oriented, and proactive in client management

Based in Sydney

What We Offer

Remote-first hybrid work environment

Opportunity to work with diverse industries and innovative businesses across Australia and the US

Supportive, dynamic, and entrepreneurial team culture

Competitive compensation with growth potential

Exposure to cutting-edge AI products and professional development opportunities

About Our Culture At Helppli, we believe in collaboration, innovation, and putting client success first. We're a growing team delivering exceptional, integrated AI, marketing, and development solutions that make a real impact on our clients' business outcomes.

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📌 Growth Account Manager (Sydney)
🏢 Helppli
📍 Sydney