POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.

POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

ASSISTANT STORE MANAGER - POP MART Global Pop-Culture | Leadership Opportunity Join the POP MART Phenomenon POP MART is a global pop-culture and designer-toy brand with 550+ stores and 2,300 Robo Shops across 30+ countries.

As we continue to expand across Australia and New Zealand, we're looking for a passionate and people-focused Assistant Store Manager to join our growing retail team.

This is an exciting opportunity for an experienced retail leader who enjoys coaching large teams, delivering exceptional customer experiences, and driving strong commercial outcomes in a fast-paced environment. Based in our Sydney Flagship Store, you'll support the leadership of a large-format, two-level retail workplace and a team of approximately 25-30 employees, playing a key role in developing a high-performing team and driving commercial success.

Why You'll Love Working at POP MART

Work with products customers genuinely love - collectors,



fans and families

Weekly new releases keep every day exciting and fast-moving

Clear career progression opportunities within a growing business

Job security with a rapidly expanding global brand

Monthly product incentives (post-probation)

Monthly performance bonus

Supportive, energetic and inclusive team culture

Annual POP LAND (Beijing) pass

A colourful, creative retail environment

What You'll Do Lead & Develop the Team

Coach, motivate and develop a large and diverse retail team

Support recruitment, onboarding and training activities

Provide ongoing feedback, coaching and performance support

Assist with formal performance management conversations when required

Help build a positive, accountable and high-performing team culture

Identify and develop future leaders within the store team

Drive Commercial Results

Support achievement of sales targets and KPIs

Analyse store performance and identify opportunities for improvement

Create a customer-focused and sales-driven environment

Utilise reporting tools, including Excel and Google Sheets, to support operational and commercial decision-making

Support labour productivity through effective roster planning and workforce management

Support Store Operations

Assist with roster planning and workforce management aligned to labour budgets

Maintain inventory accuracy and store presentation standards

Ensure policies, procedures and compliance requirements are met

Support product launches, promotional events and peak trading periods





Help coordinate operations across a large-format, multi-level retail environment

Who You Are

An experienced Assistant Store Manager, Retail Manager, Supervisor or 2IC with experience leading medium to large teams

Passionate about customer experience and team development

Confident coaching, training and leading others

Experienced managing team performance and providing constructive feedback

Commercially aware and KPI focused

Comfortable using Excel and Google Sheets for reporting and workforce planning

Organised, adaptable and solutions focused

Comfortable working in fast-paced, high-volume retail environments

Ready to lead larger teams and support the success of a flagship retail location

Availability Requirements

Flexible availability across all 7 days is required

Typical rosters include weekends, late-night trading and public holidays

We aim to provide structured rosters with two consecutive days off in a standard week, supporting work-life balance and roster consistency

While rosters are planned in advance, flexibility to support business needs, peak trading periods and major product launches is expectedAvailability throughout peak trading periods, including November to January, is essential

Full And Permanent Australian Working Rights Are Required. *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees

because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,

imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of

any other status or condition protected by applicable federal, state or local law.

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📌 Assistant Store Manager (Sydney CBD Flagship)
🏢 POP MART
📍 Sydney