Work with customers of all sizes to identify pain points and use cases that RecordPoint can address Identify novel use cases and design and build effective solutions and materials Present the platform and solutions to customers in person and remotely Create and develop technical solutions and proofs of concept, leveraging the engineering team as needed Prepare commercial proposals and respond to RFPs, RFIs, and other proposal requests Work with sales teams to chase leads, convert customers, grow sales, and upsell existing clients Identify product enhancements and share them with product, marketing, and engineering teams Engage existing customers to accelerate deployment and contribute to successful outcomes Promote RecordPoint and its developer platform at conferences, tech meetups, and user meetups Maintain and enhance technical sales assets, materials, and internal documentation Assist with qualifying potential leads where technical expertise is required Conduct investigations that move leads from Sales Qualified to Closed Won Influence customer satisfaction and product and solution buy-in Facilitate customer experiences and mutually beneficial outcomes with field teams Develop and deliver technical demonstrations addressing customer problem sets and demonstrating value Assist with qualification and ongoing analysis of client needs, fit, and roadmap Provide thought leadership and contributions to RecordPoints pre-sales functions

Requirements

Previous experience in a solutions or sales engineering role at a fast-growing SaaS technology company with a market presence in government, finance or highly regulated industries is preferred

A combination of robust technical skills with good interpersonal and communication skills

Commercial mindset and passion for finding innovative technical solutions to solve problems

Strong presentation/demonstration skills, effectively working directly with prospects, customers, and executives

Ability to manage a high volume of activities with varying priorities

Excellent analytical and problem-solving abilities





Experience working in the Enterprise Content Management (Content Services) industry

Experience leading enterprise SaaS technical sales, implementations and/or equivalent Professional Services experience

Exposure to Pricing, Revenue Management and Quote/Bid practices

Deep knowledge of Records Management, Privacy and Data Compliance principles and their relevance to enterprise and government customers

Understanding of enterprise application concepts, architecture, database objects, and integration technology capabilities

Experience working with enterprise clients in highly regulated industries, e.g. Government, Finance, Oil & Gas

Bachelor’s or Master’s degree in computer science or related field

Must pass a police background check to be eligible for employment

Core Competencies Demonstrates strong technical skills combined with excellent interpersonal and communication abilities to effectively engage with customers and deliver innovative solutions. Possesses deep knowledge of Records Management, Privacy, and Data Compliance principles relevant to enterprise and government clients.

Highest-signal resume keywords

Solutions Engineering

Technical Sales

Enterprise Content Management

Records Management

Presentation Skills

ATS Optimization Keywords Hard Skills

Technical Solutions Development

Proofs of Concept Creation

Analytical Problem-Solving

Enterprise Application Concepts

Database Objects Understanding

Integration Technology Capabilities

Pricing and Revenue Management

Quote/Bid Practices

SaaS Implementations

Customer Needs Analysis

Soft Skills

Interpersonal Skills

Communication Skills

Commercial Mindset

Customer Engagement

Thought Leadership

Certifications & Qualifications

Bachelor’s Degree in Computer Science

Master’s Degree in Computer Science

Industry Keywords

SaaS Technology

Government

Finance

Highly Regulated Industries

Privacy Compliance

Data Compliance

Content Services

Enterprise Clients

Technical Demonstrations

Customer Satisfaction

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📌 Senior Solutions Engineer (Sydney)
🏢 Jobtailor
📍 Sydney