Job Description

Greet customers in store

Processing sales transactions

Providing advice and information on products

Supporting customer queries and offering solutions

Maintaining store displays and ensuring a well-presented store

Processing and maintaining customer orders

Reach and exceed sales targets

Provide a clean and safe work environment by adhering to all OH&S; guidelines, keeping areas clean and tidy

Be part of the team opening and establishing our exciting new Aura store

About the Employer For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.

In 2020, we were proud to join the Metcash group, alongside brands such as IGA, Mitre 10 and Home Timber and Hardware (just to name a few). While continuing to operate as separate entities, we are working together on opportunities that generate long‑term growth and value for the independent sector. Join us, and you are joining the biggest and the best in the industry!

Our operating model is one that respects and invests in our team and customers. We live by our values- One Team, Own it & Get it Done, Customer First & Be the Difference!





About the Candidate Total Tools Aura is excited to be opening a brand-new store and is looking for a Full Time Retail Sales Assistant who has a real passion for tools and the trades.

This is an exciting opportunity to be part of the opening team of a brand-new Total Tools store, where you can utilise your current skills and experience while helping build a successful new business from the ground up.

This position will suit a motivated individual with solid attention to detail and a focus on customer service. Working with a variety of team members and customers, you will have excellent interpersonal skills and the ability to build solid, long‑term relationships.,

Previous retail and/or trade experience - you might be a retail star, or a tradie looking for a break from the tools

Strong work ethic, reliable and punctual

Has worked with, understands, and has a passion for tools

Enthusiastic, highly motivated, and a phenomenal teammate

Dedicated to providing exceptional customer service

Comfortable with technology - computer literacy is a must

Excited by the opportunity to be part of a brand-new store opening

Wanting to help build a great team and store culture from day one

Work Environment

Competitive wages, with flexible rosters

Ongoing product training in market leading brands like Bosch, Makita, Milwaukee, and many, many more

Commitment to ongoing job security, development, and growth

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📌 Retail Sales Assistant (Townsville City)
🏢 Uworkin
📍 Townsville City