We are seeking an experienced Dental Receptionist / Treatment Co-Ordinator to join our vibrant team at The Smile Collective's practice in Strathmore, Victoria. This part-time role will see you playing a vital role in delivering outstanding patient care and supporting the smooth running of our dental clinic.
What you'll be doing
1. Greeting patients and managing the front-of-house experience
2. Scheduling and coordinating patient appointments
3. Handling patient enquiries and booking requests via phone, email and in-person
4. Maintaining accurate patient records and data entry
5. Assisting with billing, payment processing and insurance claims
6. Supporting the dental team with various administrative tasks
7. Fostering positive relationships with patients and promoting the practice
What we're looking for
1. Prior experience as a Dental Receptionist or in a similar customer-facing healthcare role
2. Excellent communication and interpersonal skills with the ability to provide a warm, friendly and professional service
3. Strong organisational abilities and attention to detail
4.
Proficiency in using practice management software and standard office applications
5. A positive, proactive and solution-oriented attitude
6. A passion for providing high-quality patient care
What we offer At The Smile Collective, we are committed to supporting our team and fostering a positive, collaborative work environment. You'll enjoy:
1. Competitive salary and advantages
2. Ongoing training and development opportunities
3. Flexible work arrangements
4. A supportive and close-knit team culture
5. The chance to be part of a thriving, growing dental practice
About us The Smile Collective is a dynamic group of dental practices dedicated to delivering exceptional oral healthcare. With a focus on innovation, technology and patient-centred care, we are committed to helping our communities achieve and maintain healthy, confident smiles. Join us and be part of our exciting journey! Apply now to become our new Dental Receptionist / Treatment Co-Ordinator and be part of the team at The Smile Collective Strathmore.
📌 Dental Receptionist / Treatment Co-Ordinator – The Smile Collective Strathmore
🏢 The Smile Collective
📍 Strathmore
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