Head of Member Support & Care Operations (New South Wales)

Head of Member Support & Care Operations (New South Wales)

24 Sep
|
Beyond Bank Australia
|
New South Wales

24 Sep

Beyond Bank Australia

New South Wales

Beyond Bank Australia is seeking a Head of Member Support to lead Collections, Hardship, Recoveries and Deceased Estates with strategic direction, operational excellence and robust people leadership. The role drives service quality, risk management and regulatory compliance across the function, collaborating with Lending, Risk, Legal and Operations to achieve positive member outcomes.

The position emphasizes a member-first approach, empathy in challenging circumstances, and ongoing process

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📌 Head of Member Support & Care Operations (New South Wales)
🏢 Beyond Bank Australia
📍 New South Wales

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