Security Officers - Mobile Patrol & Casual Vigilant Security & Investigations – Townsville QLD

We have Mobile Security Patrol Officer and Casual Security Officer roles available

As a Mobile Security Patrol Officer/Security Officer you will be the visible, on-the-ground presence protecting our clients' sites across the Townsville region. You will conduct scheduled and random patrols, respond to alarm activations, secure and lock up premises, and provide a professional first response to incidents. We run multiple patrol runs across the day, evening and overnight, so your hours will be wide-ranging and rostered across the week rather than fixed to one shift. Vigilant Security operates 24/7, and you will be backed by our management team at all times.

Key responsibilities

Conduct mobile patrols of commercial client sites on scheduled and random rotations

Check in and out of sites to create accurate records of every patrol

Read and follow the site instructions for each location

Build positive relationships with shopping centre tenants and check in with them on safety and any concerns

Respond to alarm activations, investigate, and take appropriate action

Complete site lockups, unlocks and access control tasks

Conduct staff escorts as requested

Issue and enforce site bannings in line with client instructions and the relevant legislation





Provide a professional first response to incidents, breaches and suspicious activity, and escales in line with our procedures

Use your initiative to make sound decisions on the ground

About you

Current Queensland Security Provider Licence

Current open Queensland driver's licence (for Mobile Security Patrol Officers)

Current First Aid and CPR certificate

Work rights with Australian Citizenship

Availability for varied shifts across days, evenings, nights and weekends

Ability to learn quickly, make sound decisions and utilise initiative

Confident using software and access to a smart phone

A genuine commitment to work health and safety

Strong attention to detail

Strong written and verbal communication skills for accurate reporting

A professional presentation and a calm, level-headed approach under pressure

About us Vigilant Security and Investigation is a local Townsville security firm. We deliver mobile patrols, static guarding, alarm response, CCTV and AI monitoring, access control and loss prevention to a growing commercial client base across the Townsville region. We run multiple patrol runs across the day and night, and you will be working for a local company that has your back, with management support whenever you need it.

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📌 Security Officers - Mobile Patrol & Casual (Townsville City)
🏢 Vigilant Security & Investigations
📍 Townsville City