WeareHCLTech,oneofthefastest-growinglargetechcompaniesintheworldandhometo219,000+peopleacross54countries,superchargingprogressthroughindustry-leadingcapabilitiescenteredaroundDigital,EngineeringandCloud. Thedrivingforcebehindthatwork,ourpeople,arediverse,creative,andpassionate,raisingthebarforexcellenceonaregularbasis.We,inturn,workhardtobringoutthebestinthemaswestrivetohelpthemfindtheirsparkandbecomethebestversionofthemselvesthattheycanbe. Areyoureadytobeanimportantpartofthisever-transformationaljourney? Job Title: NOC Engineer

Role Overview:

Job Summary

We are seeking a proactive and technically skilled

NOC Engineer

to join our Network Operations Centre team. The successful candidate will be responsible for monitoring, troubleshooting, and supporting enterprise network infrastructure with a strong focus on

SD-WAN, Cisco, and Juniper technologies . The role involves ensuring high network availability, incident management, performance optimization, and support of critical business operations in a 24x7 workplace. AtHCLTechAustralia,wevaluetheuniqueperspectiveandcontributionsofallindividualandweactivelyencourageapplicationsfromAboriginalandTorresStraitIslanderpeopletoapplyforthisrole. Key Responsibilities:

Monitor and maintain enterprise network infrastructure across LAN, WAN, SD-WAN, and Internet environments.

Provide Level 1/Level 2 support for network incidents, service requests, and escalations.

Troubleshoot network connectivity, routing, switching, and performance-related issues.

Support and manage

Cisco and Juniper routers, switches, firewalls, and SD-WAN solutions .

Perform fault isolation, root cause analysis, and implement corrective actions.

Respond to network alarms generated by monitoring tools and ensure timely resolution.

Coordinate with vendors, service providers, and internal technical teams for issue resolution.

Execute network changes, maintenance activities, and upgrades following change management processes.





Create and maintain network documentation, SOPs, incident reports, and operational runbooks.

Monitor network capacity, utilization, and performance to proactively identify risks.

Participate in 24x7 shift rotations, including on-call support when required.

Ensure compliance with security, operational, and ITIL best practices.

Required Skills & Experience:

Technical Skills:

Strong knowledge of

SD-WAN technologies

(Cisco Viptela, Meraki, Versa, Fortinet SD-WAN, or similar).

Hands-on experience with

Cisco networking technologies : Routing & Switching

BGP, OSPF, EIGRP

MPLS

VLANs, STP, HSRP/VRRP

Cisco Catalyst and Nexus platforms

Hands-on experience with

Juniper devices : JunOS Operating System

Juniper SRX Firewalls

MX and EX Series devices

Routing protocols (BGP, OSPF)

Strong understanding of TCP/IP, DNS, DHCP, VPN, QoS, NAT, and network security concepts.

Experience with network monitoring tools such as SolarWinds, PRTG, LogicMonitor, Nagios, or similar.

Familiarity with ITSM tools such as ServiceNow, Remedy, or Jira.

Equality&OpportunityforAll;

Representing165nationalitiesacrosstheglobe,weprideourselvesonbeinganequalopportunityemployer,committedtoprovidingequalemploymentopportunitiestoallapplicantsandemployeesregardlessofrace,religion,sex,color,age,nationalorigin,pregnancy,sexualorientation,physicaldisabilityorgeneticinformation,militaryorveteranstatus,AboriginalandTorresStraitIslanderpeopleoranyotherprotectedclassification,inaccordancewithfederal,state,and/orlocallaw. CandidateDataPrivacyNotice|HCLTechnologies

Wearecommittedtorespectingyourprivacyandfortheprotectionofyourpersonaldata.Yourpersonaldatawillbecollectedandprocessedinlinewithourcandidateprivacynotice:ingtothisemailorsubmittinganypersonaldatatoHCLTech,youacknowledgethatyouhavereadandunderstoodthecandidateprivacynoticeandhaveprovidedyourconsenttotheprocessingofyourdataforrecruitmentpurposesasdescribedintheprivacynotice”.

#J-18808-Ljbffr

📌 NOC (Network Operation Centre) Engineer (Port Phillip City)
🏢 HCLTech
📍 Port Phillip City