Job Description

Part-Time Medical Receptionist

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Cosmetic Elegance Clinic | Toowoomba QLD

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20-26 hours per week

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Cosmetic Elegance Clinic is a leading skin and medical aesthetics practice on the Darling Downs, providing expert care across Skin Cancer Medicine, Cosmetic Medicine, Laser Treatments and Beauty Services.

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We are committed to delivering exceptional patient care in a professional, welcoming and supportive environment. As our clinic continues to grow, we are seeking a motivated and experienced Medical Receptionist to join our team.

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This is an excellent opportunity for someone who enjoys working in a fast-paced healthcare environment and takes pride in providing outstanding customer service and administrative support.

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About the Role

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As the first point of contact for our patients, you will play a key role in creating a positive patient experience while supporting our practitioners and clinical team.

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This is a part-time position of 20-26 hours per week, with set rostered days including every second Saturday.

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Hours are rostered within our clinic operating hours, which are Monday to Friday between 7:00am and 7:00pm, plus rostered Saturday shifts.

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Key Responsibilities

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- Answer incoming telephone enquiries and schedule appointments
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- Welcome patients and visitors to the clinic
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- Manage practitioner appointment books and daily schedules
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- Process payments and Medicare and DVA claims
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- Handle emails, mail and general correspondence
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- Complete administrative and data entry tasks accurately and efficiently
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- Open and close reception as required
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- Maintain presentation of the reception and waiting areas
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- Assist with restocking consumables and supplies
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- Perform general housekeeping duties, including daily laundry tasks
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About You

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To be successful in this role, you will demonstrate:

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- Previous reception, administration or customer service experience
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- Medical reception experience is highly regarded
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- Strong communication and interpersonal skills
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- Excellent organisational and time-management abilities
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- A professional, positive and patient-focused approach
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- High attention to detail and accuracy
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- The ability to work collaboratively within a team
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- Flexibility and adaptability in a busy clinical environment
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- Knowledge of Best Practice software is desirable but not essential
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What We Offer

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- Competitive remuneration, based on skills and experience
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- A supportive and collaborative workplace culture
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- Ongoing training and professional development opportunities
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- The opportunity to work alongside experienced medical and aesthetic professionals
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- A rewarding role within a respected and growing healthcare practice
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Equal Opportunity Employer

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Cosmetic Elegance Clinic is an equal chance employer. We welcome applications from suitably qualified candidates from diverse backgrounds and are committed to creating a respectful and inclusive workplace.

📌 Receptionist (Toowoomba Regional)
🏢 Cosmetic Elegance Clinic
📍 Toowoomba Regional