Hybrid Hospitality Role - Reservations Assistant & Section Waiter
We are seeking a versatile Hybrid Reservations Assistant & Section Waiter to join our team in a dynamic casual role offering a minimum of 38 hours per week.
About the role
This unique position bridges the gap between our back-of-house guest experience team and our front-of-house restaurant operations. You will split your week between managing bookings and guest communications in the Darlinghurst office and delivering exceptional table service on the floor at one of our venues. Either Pellegrino 2000, Clam Bar, Neptunes Grotto, or Grandfathers.
Key responsibilities
Handle phone, email, and online booking inquiries, manage table allocations, and coordinate special dietary requests
Ensure seamless communication with floor managers
Run a dedicated dining section at Pellegrino 2000, Clam Bar, Neptunes Grotto, or Grandfathers
About you
Proven experience in a fast-paced, high-end or fine dining workplace
Exceptional customer service, communication, and teamwork skills
Ability to comfortably turn tables within a 2-hour timeframe while maintaining acute attention to detail
A genuine passion for food, wine, and hospitality
Valid NSW RSA certification and legal work rights in Australia
Strong administrative and phone skills
Experience using reservation software (e.g., SevenRooms, Resy, OpenTable) preferred
Casual loading with a steady roster offering a minimum of 38 hours per week
Set weekly hours across weekdays with weekends off
Staff discounts and team meals
Opportunities for long-term growth
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📌 Hybrid Hospitality Role - Reservations Assistant & Section Waiter (Sydney)
🏢 Pellegrino 2000
📍 Sydney
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