Kinetic is seeking a Customer Experience Specialist in Molendinar for a part time role. You will handle inbound and outbound calls, resolve issues, and ensure high customer satisfaction while upholding privacy and compliance requirements.
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Key responsibilities include analyzing feedback, collaborating with internal teams to improve the customer journey, and maintaining core systems such as TIMS to meet KPIs and contractual obligations.
📌 Part-Time Customer Experience Pro | Empathy & Solutions (City of Gold Coast)
🏢 Kinetic
📍 City of Gold Coast
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