Education Consultant / Administration Officer –

Education & Visa Support

GLOBAL MATE Education & Migration – Brisbane Due to continued growth in our student base and case volume, we’re expanding our Brisbane team and are currently looking for two full-time team members:

1. Education Consultant

2. Administration Officer – Education & Visa Support

We’re open to both experienced candidates and strong entry-level applicants.

Previous experience in international education, student visa applications or migration-related administration is highly regarded, but it’s not essential for the right person.

If you’re organised, quick to learn, confident communicating with people, comfortable working in an office environment and looking for a secure long-term role, we’d love to hear from you.

Location

Level 1, 218 Padstow Road, Eight Mile Plains, QLD 4113 This is a full-time, office-based position.

About GLOBAL MATE

GLOBAL MATE Education & Migration has teams across Brisbane, Sydney, Taipei and Seoul. We work with international students across study planning, school applications, enrolments and visa application support.

We keep our workplace positive, professional and free from unnecessary office drama. Our focus is on looking after our clients well, continuously improving our knowledge and skills, and getting work done accurately and efficiently. We value teamwork, clear communication and supporting each other, especially during busy periods.

There are no individual sales targets and no commission-based pressure.

Our office can be fast-paced, particularly when multiple applications are moving at the same time, so we’re looking for people who can stay organised, manage priorities and keep things moving.

Position 1 – Education Consultant

This role is more student-facing and suits someone who enjoys communicating with students, understanding what they want to study and helping them work through suitable options. Your day-to-day work may include:

- Speaking with students about study options and education pathways
- Assisting with course and school selection
- Preparing and managing school applications
- Following up on application progress
- Communicating with students, schools and internal team members
- Assisting with supporting documents
- Supporting students through the enrolment and visa process
- Managing multiple student cases and deadlines

Depending on your experience,



you may gradually take on more independent case management responsibilities.

Position 2 – Administration Officer – Education & Visa Support

This role is more focused on documentation, case preparation and visa application support. Your day-to-day work may include:
- Preparing, organising and checking visa application documents
- Assisting with student visa application administration
- Following up required documents with students
- Assisting with Genuine Student (GS) documentation
- Managing student files and internal records
- Data entry and system updates
- Communicating with students regarding document requirements
- Supporting Education Consultants with case preparation
- Assisting with school application and enrolment documents
- General office administration
- Keeping records accurate and making sure deadlines are met

Previous visa, education or migration-related experience is helpful, but not essential.

Who We’re Looking For

We’re looking for someone who is:
- Organised and detail-oriented
- Reliable and responsible
- Quick to learn new systems and processes
- Comfortable handling more than one task at a time
- Proactive and able to solve problems independently when appropriate
- Confident communicating with students, schools and colleagues
- Friendly and comfortable speaking with different people
- Efficient with typing, data entry and general administrative work
- Comfortable using Microsoft Office and other office systems
- Able to work in a busy office environment
- Interested in building a long-term career in international education and migration services

We have well-established systems, clear processes and a supportive team to help you get up to speed and manage your work confidently and efficiently.

Requirements

- Fluent in English and Mandarin Chinese
- Strong English reading and writing skills
- Clear and qualified communication skills
- Previous office, administration, customer service or education-related experience is highly regarded
- Good computer skills and confidence using office software




- Good typing speed and attention to detail
- Ability to learn new systems quickly
- Must hold stable Australian working rights that allow long-term full-time employment

Experience in any of the following will be highly regarded, but is not essential:
- Australian education consulting

- Visa documentation preparation
- Education or migration industry systems

Salary

$60,000 – $80,000 + super, depending on experience and capability. Candidates with relevant experience in education consulting, student visa applications, case management or similar roles may be offered a salary within this range based on their experience and ability to work independently.

For candidates with no directly relevant experience in the international education, student visa or migration-related industry, a probationary salary of $55,000 + super may apply during the training period.

The probation period is up to 3 months, and strong performers may complete probation earlier.

Salary will be reviewed upon successful completion of probation.

Why Join GLOBAL MATE

- Stable full-time position

- No individual sales targets

- Supportive and collaborative team
- Training provided for suitable candidates who are new to the industry
- Opportunity to learn Australian education and visa processes
- Opportunity to grow into more independent case management over time
- International team across Brisbane, Sydney, Taipei and Seoul
- Qualified but friendly office environment

How to Apply

Please email your CV and a short Cover Letter directly to: [email protected] In your Cover Letter, please briefly tell us:

- Your current Australian visa / working rights
- Your previous office, administration or education-related experience
- Your English and Mandarin proficiency
- Which position you are applying for
- Why you are interested in the role

Shortlisted candidates will be contacted for an interview. Immediate start is preferred, but applicants with a notice period are also welcome to apply.

We’re a friendly & supportive team with an open and straightforward working environment. Communication is easy, management is approachable, and we value people who are willing to learn, improve and take pride in their work.

We’re looking for someone who wants to build a long-term career with us, grow their skills and genuinely enjoy being part of the team.

📌 Education Consultant / Administration Officer – Education & Visa Support (Eight Mile Plains)
🏢 GLOBAL MATE
📍 Eight Mile Plains