We're looking for an experienced, hands-on Venue Manager to lead a new venue opening in Kingswood. You'll be involved from the beginning: helping build the team, establish the culture and operating standards, and then taking ownership of the day-to-day performance of the venue. This is a hands‐on role. We're looking for someone who enjoys being on the floor, leading people and taking genuine responsibility for the performance of their venue. You'll be supported by an experienced senior operations team.
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Weekend availability is essential, as weekends are an important part of the business.
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Key responsibilities
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- Leading, coaching and developing the front-of-house team
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- Helping recruit, onboard and build the opening team
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- Being highly visible on the floor and setting the standard for service
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- Managing rosters, labour costs and day-to-day staffing
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- Driving sales and improving the customer experience
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- Working closely with the Executive Chef and senior operations team
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- Taking ownership of busy service periods
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- Building a positive, accountable team culture
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- Maintaining strong operational, RSA, WHS and food-safety standards
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- Identifying opportunities to improve the venue and having the autonomy to implement good ideas
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About you
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Strong hospitality management experience
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A natural ability to lead, motivate and hold people accountable
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Excellent floor presence and customer-service skills
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Experience with rosters, labour management and cost control
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The confidence to make decisions and solve problems
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A hands‐on approach
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Solid communication and organisational skills
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Experience opening a new venue is highly regarded, but not essential
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Current NSW RSA RCG and Approved Manager qualifications are highly regarded
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Full Australian working rights suitable for an ongoing full-time role