Full-time

Job Description Lead with Purpose. Support Great People. Help Shape the Future.

Greencross Baldivis is looking for an experienced and people-focused Practice Manager to join our team and help lead the next exciting chapter of our clinic.

This is a unique opportunity to join a genuinely supportive, high-performing veterinary team while partnering with our new Veterinary Director, commencing at the end of 2025, to shape the future of Greencross Baldivis together.

Due to the specialised nature of the role, we're seeking someone with veterinary industry experience who understands the unique challenges and rewards of veterinary practice. Whether you've previously worked as a Practice Manager, Head Nurse, Senior Veterinary Nurse, or in another veterinary leadership position, you'll bring a strong understanding of clinic operations, team dynamics, and client care within a veterinary environment.

Why People Stay

Baldivis runs on trust, respect, and teamwork.

No ego culture and no unnecessary hierarchy

A team where asking for help is encouraged and supported

Solid relationships built on trust and mutual respect

Mentorship and development built into everyday practice

Highly skilled veterinarians and nurses who work collaboratively

A genuinely supportive environment where people enjoy coming to work

Strong focus on patient advocacy and gold-standard care

This is a clinic where everyone's contribution matters and where leaders work alongside their teams.

A Fantastic Time to Join

We're currently operating Monday to Thursday, providing an excellent opportunity for the incoming Practice Manager to support the continued growth and development of the clinic alongside our new Veterinary Director joining early 2027.

This role offers the chance to influence clinic culture, team engagement, operational excellence, and strategic growth from the ground up.

About the Role

As Practice Manager, you'll play a key leadership role in supporting the clinic team while ensuring the smooth and successful day-to-day operation of the practice.

Working closely with the Veterinary Director and regional leadership team, you'll be responsible for creating a positive team environment while driving operational performance and client experience.

Your responsibilities will include:

Leading, mentoring, and supporting the veterinary nursing and reception teams

Building and maintaining a positive, engaged clinic culture

Managing clinic operations, workflow, and administration

Supporting rostering, workforce planning, recruitment, and onboarding





Monitoring clinic performance and key business metrics

Supporting the professional development of team members

Ensuring outstanding client service and patient care standards

Managing stock control, inventory, and clinic resources

Maintaining compliance and operational standards

Supporting local marketing and community engagement initiatives

Working closely with the Veterinary Director to drive clinic growth and success

Identifying opportunities for continuous improvement across the clinic

This is a leadership-focused role with the opportunity to have a genuine influence on the clinic's future direction.

The Work You'll Support

Our caseload is varied and often complex, ranging from preventative healthcare through to medical workups, surgery, emergency presentations, and ongoing case management.

We believe in gold-standard medicine, continuity of care, and taking the time to do things properly. Our team values collaboration, thoughtful decision-making, and delivering the highest standard of care possible for every patient.

Tools That Match Our Standards

Our team is supported by excellent facilities and equipment, including:

Digital radiography

In-house pathology

High-quality ultrasound

Modern surgical equipment including cautery

Advanced anaesthetic monitoring equipment

Strong clinical protocols and patient care standards

Within the team, you'll find extensive experience and interests across emergency medicine, internal medicine, soft tissue surgery, advanced diagnostics, and anaesthesia.

The WA Greencross Network

One of the benefits of joining Greencross in Western Australia is the strong connection across clinics.

Teams collaborate regularly, share knowledge, and support one another whenever needed. You'll become part of a broader network of experienced veterinary leaders, nurses, and veterinarians who genuinely enjoy helping each other succeed.

Competitive Remuneration

We recognise the value experienced leaders bring to a clinic.

We offer competitive remuneration based on your leadership experience, management capability, and contribution to the ongoing success of the clinic. We're happy to have open conversations to ensure your package reflects the value you'll bring to the team.





About You

We're looking for someone who:

Has previous Practice Management, Head Nurse, Senior Veterinary Nurse, or veterinary leadership experience

Has a strong background working within the veterinary industry

Holds a Certificate IV in Veterinary Nursing (highly regarded)

Demonstrates excellent leadership, coaching, and mentoring skills

Has experience managing teams, workflows, and operational performance

Has strong knowledge of veterinary clinic operations and client service standards

Is confident supporting rostering, recruitment, team development, and business performance

Leads with positivity, empathy, accountability, and professionalism

Is proactive, reliable, and solutions-focused

Thrives in a collaborative team environment

Has strong organisational and communication skills

Is passionate about building positive workplace cultures and supporting exceptional patient care

Most importantly, you're someone who understands veterinary practice, genuinely enjoys supporting veterinary professionals, and wants to help create a clinic where both people and pets thrive.

Why Baldivis?

Baldivis offers all the benefits of south-of-Perth living without the stress of inner-city commuting.

Easy freeway access and convenient commuting

Close proximity to Rockingham and Warnbro beaches

Fantastic local cafés, restaurants, and amenities

Family-friendly neighbourhoods and growing communities

Beautiful parks and outdoor recreation spaces

Loyal, community-focused clients

Plenty of opportunities to enjoy WA's renowned coastal lifestyle

It's the perfect place to build a fulfilling leadership career while maintaining an excellent work-life balance.

Why Greencross?

As part of one of Australia's leading veterinary networks, you'll have access to a wide range of benefits and professional development opportunities, including:

Ongoing professional development and leadership training

Annual Greencross Clinical & Leadership Conference

Career progression across a national network of clinics and hospitals

Access to a broad community of veterinary professionals and leaders

Staff discounts on veterinary services and products, including Royal Canin

Access to Fitness Passport

Access to Pounce employee discounts across travel, retail, fuel, entertainment, and more

Confidential Employee Assistance Program (EAP)

Mental health and wellbeing support services

Strong regional and national leadership support

A genuine commitment to work-life balance

#J-18808-Ljbffr

📌 Practice Manager - Greencross Vets Baldivis
🏢 Greencross Vets
📍 Baldivis