Operations and Account Manager | November Start A rare opportunity to step into a senior leadership role with an established Australian business that has been thriving for more than 30 years!

Our client is a successful

Australian-owned design and hardware business

with a strong reputation for quality products, loyal customers and a

well-established brand . With a

financially sound business ,

owned premises

and an

experienced team , this is an opportunity to take ownership of a key leadership position without the pressures of a large corporate environment.

About the Opportunity This is a hands-on senior role with responsibility across

sales, operations, people and customer relationships . Reporting closely to the owner, you will be the key sounding board, helping to keep the business moving forward while maintaining its solid foundations.

You will lead and support a diverse team across sales, customer service, warehouse and operations, while working closely with customers, suppliers and distribution partners across Australia and New Zealand.

This role will suit someone who enjoys

rolling up their sleeves, solving problems, working with people and making things happen .

We're looking for someone who is:

A proven people manager with strong commercial judgement

Experienced across

sales, operations and business administration

Proactive, methodical and comfortable getting into the detail

A natural problem-solver who takes ownership rather than waiting to be told what to do

Comfortable dealing with everyone from senior stakeholders to warehouse and customer service teams

Empathetic,



approachable and able to bring people together

Confident dealing with customers, suppliers and sales professionals

Comfortable travelling interstate, overseas and to New Zealand

Commercially minded with strong sales and marketing awareness

Ideally experienced with physical products, manufacturing, distribution or a related environment

Most importantly, you will be someone who can

"walk with kings and the common man"

- confident enough to lead at a senior level while remaining approachable and connected to the people doing the work.

What You'll Be Doing

Lead and mentor the sales and operations teams, driving performance and accountability

Oversee day-to-day sales, distribution and operational activities

Manage and develop customer and supplier relationships

Support product education, new product launches and sales initiatives

Identify opportunities to strengthen sales, marketing and brand growth

Work closely with the warehouse and operations teams to ensure everything runs smoothly

Support recruitment, training, performance management and HR-related matters

Monitor KPIs, sales performance and business outcomes

Travel interstate and to New Zealand to visit customers, suppliers and team members

Act as a trusted mediator, problem-solver and sounding board across the business

Provide practical leadership while maintaining the company's supportive culture

A considered appointment for an key role We're taking the time to find the right person for this key position. The recruitment process will commence now, with the successful candidate commencing in

mid-November .

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📌 Operations and Account Manager | November Start (Sydney)
🏢 CIRCLE Recruitment & HR
📍 Sydney